ProXpress Project Coordinator & Client Liaison

Valcourt Group; Lanham (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Valcourt Group is seeking a ProXpress Coordinator to ensure exceptional client service across emergency repairs and maintenance projects. You will coordinate with clients, operations, service management, and sales to manage scope, scheduling, and documentation, delivering timely updates and seamless project flow.

The role emphasizes organization, urgency, and a customer-first mindset, with daily collaboration across departments to optimize workload and drive ongoing maintenance opportunities.

Qualifications

• Strong organizational and scheduling skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects, priorities, and deadlines simultaneously.
• Strong customer-service and relationship-management skills.

Responsibilities

• Coordinate with clients to confirm project scope, scheduling, status and expectations.
• Provide proactive project updates throughout the life of the job and handle changes promptly.
• Maintain ProXpress scheduling calendar and ensure proper job setup in systems.
• Communicate daily with the ProXpress Service Manager on schedules and priorities.
• Lead weekly scheduling meetings with Service Manager and BDMs.

Skills

Organizational skills

Scheduling

Communication

Client coordination

Customer service

Problem solving

CRM data management

Job description

Valcourt Group is seeking a ProXpress Coordinator to ensure exceptional client service across emergency repairs and maintenance projects. You will coordinate with clients, operations, service management, and sales to manage scope, scheduling, and documentation, delivering timely updates and seamless project flow.

The role emphasizes organization, urgency, and a customer-first mindset, with daily collaboration across departments to optimize workload and drive ongoing maintenance opportunities.