Provider Success Associate – Remote Ops & Solutions

Oscar-Health-; Atlanta (GA); A distancia; USD 87.000 - 114.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited vacation

Annual performance bonuses

Benefits package

Descripción de la vacante

Oscar Health is hiring an Associate on the Provider Success team. The role drives end-to-end provider escalations, orchestrates cross-functional efforts, and builds strong relationships with internal partners.

You will report to the Manager, Provider Success and work in a fully remote capacity with potential future hybrid options in the metro area. This team focuses on solving operational challenges and improving care delivery through data-driven decisions.

Formación

• 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare.
• 3+ years experience cooperatively developing project plans with internal and external stakeholders.
• 3+ years experience designing and improving workflows, including development of operating and technical procedures and tooling.
• Experience managing complex business challenges and communicating them to technical and non-technical audiences.
• Knowledge management, training, or content development in operational settings.
• 2+ years experience using SQL to manipulate and analyze large data sets.

Responsabilidades

• Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development.
• Utilizes data to drive business decisions to impact cross-functional strategy.
• Develops trusting relationships with internal/external stakeholders through effective communication and collaboration.
• Supports Oscar team members through knowledge sharing, process documentation, and tooling development.
• Other duties as assigned and compliance with laws and regulations.

Conocimientos

Operations

Data analysis

Consulting

SQL

Project planning

Workflow design

Communication

Descripción del empleo

Oscar Health is hiring an Associate on the Provider Success team. The role drives end-to-end provider escalations, orchestrates cross-functional efforts, and builds strong relationships with internal partners.

You will report to the Manager, Provider Success and work in a fully remote capacity with potential future hybrid options in the metro area. This team focuses on solving operational challenges and improving care delivery through data-driven decisions.