Provider Services Strategy & Policy Analyst

Texas Health and Human Services; Austin (TX); Hybrid; USD 65,000 - 106,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Generous time off

Career advancement opportunities

Job summary

The Texas Health and Human Services Commission (HHSC) seeks a Management Analyst IV to support Provider Services. You will oversee claims processing, enrollment, and electronic visit verification while guiding a call center and cross‑agency projects in a fast‑paced environment.

This full‑time, hybrid role based in Austin offers a path to leadership, a competitive salary and benefits, telework options, and opportunities to influence Medicaid and CHIP operations across HHSC and external partners.

Qualifications

• Graduation from a four-year college or university with related coursework.
• Experience in management analysis and improving operational efficiency.
• Healthcare industry experience is preferred.

Responsibilities

• Oversee claims processing, payment, appeals and recoupments.
• Manage provider enrollment and electronic visit verification.
• Operate a call center to assist providers with service authorizations.

Skills

Claims processing oversight

Provider enrollment management

Electronic visit verification

Call center operations

Education

Bachelor's degree

Tools

Microsoft Office

GoToMeeting

Teams

Excel

PowerPoint

Job description

The Texas Health and Human Services Commission (HHSC) seeks a Management Analyst IV to support Provider Services. You will oversee claims processing, enrollment, and electronic visit verification while guiding a call center and cross‑agency projects in a fast‑paced environment.

This full‑time, hybrid role based in Austin offers a path to leadership, a competitive salary and benefits, telework options, and opportunities to influence Medicaid and CHIP operations across HHSC and external partners.