Provider Services Program Assistant

Old Colony YMCA; Brockton (MA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid work environment

Great work-life balance

35-hour work week with flexibility

Paid time off

Job summary

Old Colony YMCA is expanding its Provider Services to support older adults and individuals with disabilities. The role of Provider Services Program Assistant focuses on administrative support, data accuracy, and assisting with calls and projects.

The position offers a 35-hour work week with a hybrid work environment (home, office, and home visits), and benefits including paid time off and insurance options.

Qualifications

• Excellent written and verbal communication.
• Strong computer skills and proficiency with MS Office.
• Respect privacy and confidentiality in interactions.
• Ability to handle statistical and financial data accurately.
• Knowledge of general office procedures and equipment.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Provide administrative support to the Provider Services department.
• Monitor provider data and correct errors timely.
• Review, analyze, and correct data in electronic records or spreadsheets.
• Assist with consumer/provider calls as needed.
• Support Quality and Contracts Manager on projects.
• Perform other duties as assigned.

Skills

Excellent written and verbal skills

Excellent computer skills

Privacy and confidentiality

Statistical and financial data skills

General office procedures

Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

OCES is growing! We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc. OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible. Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community. We are seeking a Provider Services Program Assistant who will be responsible to provide administrative support to the Provider Services department and perform related functions as assigned by the program management.

What You'll Do

• Monitor Provider Direct and correct errors in timely, accurate manner
• Performs other tasks as required
• Review/ analyze/correct data in electronic computer record and/or spreadsheets
• Assist with consumer/provider calls as needed
• Assisting Quality and Contracts Manager with other projects
• Other duties as assigned

What You'll Bring

• Excellent written and verbal skills.
• Excellent computer skills.
• Ability to respect the workplace and providers with privacy and confidentiality
• Ability to deal effectively with statistical and financial data
• Knowledge of general office procedures and equipment
• Proficient with Microsoft Office Suite or related software.

What You'll Get

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F work week; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.