Home Care Intake Program Assistant/Clerical Support

Old Colony Elder Services (OCES); Brockton (MA); Hybrid; USD 22,041 - 30,307; Full time

Benefits offered by this job

Great work-life balance

Hybrid work environment

Generous PTO and benefits

Job summary

Old Colony Elder Services (OCES) in Massachusetts is seeking a Home Care Program Assistant to provide administrative support to the Home Care Department, enabling efficient operations and high-quality service delivery.

You will handle phone coverage, data entry, reporting, and aid staff with waivers and recipient forms, in a hybrid setting that balances home, office, and on-site visits, with a strong emphasis on accuracy and compassion.

Qualifications

• High School Diploma or equivalent; associate's degree preferred.
• Minimum one year of relevant experience.
• Excellent written and verbal communication skills.
• Excellent computer skills and proficiency with Microsoft Office Suite.

Responsibilities

• Provide telephone coverage from Home Care staff as required.
• Review and correct data through consumer record system.
• Providing accurate reports as required by the department.
• Assist staff in tracking waivers and recipient choice forms as needed.
• Other duties as assigned.

Skills

Excellent written and verbal skills

Excellent computer skills

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office Suite

Job description

OCES is growing!

We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Home Care Program Assistant who will be responsible for providing administrative support to the Home Care Department.

What You'll Do

• Provide telephone coverage from Home Care staff as required
• Review and correct data through consumer record system
• Providing accurate reports as required by the department
• Assist staff in tracking waivers and recipient choice forms as needed
• Other duties as assigned

What You'll Bring

• Your passion for helping others and desire to make a difference.
• High School Diploma or equivalent, associate's degree preferred
• Minimum one year of relevant experience
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

What You'll Get

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply!

Salary: $19.35 per hour