Provider Service Coordinator

Community Options, Inc.; Pflugerville (TX); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Competitive insurance benefits

Paid holidays

Generous PTO

Employee incentive & discount programs

403b retirement plan

Career growth opportunities

Job summary

Community Options, Inc. in Austin / Pflugerville, TX is seeking an experienced Provider Service Coordinator to assess needs and coordinate support services for individuals with developmental disabilities. You will advocate for clients and help develop ISP/PCP with an interdisciplinary team, promoting learning and life skills development.

Starting salary is $44,000 per year. The role requires teamwork, problem solving, and strong relationship-building, with checks of background and credentials as

Qualifications

• High school diploma or GED with two years of experience supporting individuals with developmental disabilities.
• Bachelor’s degree preferred; may be required in some states.
• Valid driver’s license with a satisfactory driving record.
• Team-oriented with demonstrated leadership experience.
• Experience solving problems across multiple priorities.
• Ability to establish a comfortable and supportive relationship with individuals receiving supports.
• Employment is contingent upon successful checks of criminal background, central registry, child abuse registry, and drug testing.

Responsibilities

• Advocate for the needs and choices of individuals in our care.
• Assist with determining appropriate support services during placement and transition.
• Develop and update ISP/PCP with an interdisciplinary team.
• Develop and monitor training goals aligned with the ISP/PCP.
• Communicate with families and guardians as needed.
• Identify, develop, and coordinate community resources and support.
• Submit required documentation to maintain eligibility for government programs.
• Ensure program documentation and billable records are completed accurately and timely.
• Serve as an active member on each individual’s planning team.
• May perform the role of direct support professional when staffing needs arise.
• Additional tasks may be assigned.
• Cooperate with license and department staff during inspections or investigations.

Skills

Leadership experience

Multi-priority problem solving

Relationship building

Valid driver's license

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experienced Provider Service Coordinator in Austin / Pflugerville, TX. The Provider Services Coordinator (PSC) assesses the needs of individuals with intellectual and developmental disabilities and identifies potential support services. The PSC is responsible for coordinating support services that promote the learning and development of physical, intellectual, emotional, and social life skills.

Starting Salary: $44,000 per year

Responsibilities

• Advocate for the needs and choices of individuals in our care
• Assist with determining appropriate support services during the placement and transition process
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Develop and monitor training goals and objectives that align with the ISP/PCP
• Communicate with the families and guardians of individuals we support as needed
• Identify, develop, and coordinate community resources and support
• Submit required documentation to maintain eligibility for government assistance programs
• Ensure program documentation and billable records are completed accurately and timely
• Serve as an active member on each individual’s planning team
• May perform the role of direct support professional as necessary when staffing needs arise
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

• High school diploma or GED with two years of experience supporting individuals with developmental disabilities
• Bachelor’s degree preferred; may be required in some states
• Valid driver’s license with a satisfactory driving record
• Team-oriented with demonstrated leadership experience
• Experience with problem solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Community Options is an Equal Opportunity Employer M/F/D/V

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