Provider Performance & Review Specialist

Lowe's Companies, Inc.; Mooresville (NC); On-site; USD 28,474 - 47,554; Full time

Job summary

Lowe's Companies, Inc. is looking for a PROvider Specialist based in Mooresville, North Carolina. This role focuses on supporting provider management through various business review activities and tracking important performance metrics.

Qualified candidates should have a high school diploma, relevant experience in customer service, and familiarity with tools like PowerBI and CRM software. The position offers competitive pay and opportunities for professional growth within a leading home improvement retailer.

Qualifications

• High school diploma or equivalent experience required.
• Up to 1 year experience in a relevant work environment.
• Ability to obtain a salesperson license if required.

Responsibilities

• Works within system-based work queue for performance reviews.
• Prepares for business reviews with providers.
• Communicates with Independent Service Providers prior to reviews.
• Organizes and sends required documents to stakeholders.
• Captures feedback during business reviews.

Skills

Communication

Data organization

Customer Relationship Management (CRM)

Education

High school diploma or GED

Other Associates or Bachelor's Degree in a related field

Tools

PowerBI

MS Word

MS Excel

MS Outlook

Job description

Lowe's Companies, Inc. is looking for a PROvider Specialist based in Mooresville, North Carolina. This role focuses on supporting provider management through various business review activities and tracking important performance metrics.

Qualified candidates should have a high school diploma, relevant experience in customer service, and familiarity with tools like PowerBI and CRM software. The position offers competitive pay and opportunities for professional growth within a leading home improvement retailer.