Provider Outreach & Automation Analyst

Conservice; Mandan (ND); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Conservice in Mandan, ND is seeking a detail-oriented professional to support provider outreach, troubleshoot systems, and analyze processing failures in email and bill workflows.

You will collaborate with external utility vendors and internal teams to increase automation and accuracy, using strong communication and problem-solving skills. This role offers a dynamic environment where independence and urgency are valued.

Qualifications

• Tech-savvy with strong computer aptitude and comfort using Google products.
• Analytical problem-solver with attention to detail and troubleshooting ability.
• Clear written and verbal communication for vendor outreach.
• Driven, self-motivated, able to work independently with urgency.
• Adaptable to thrive in a dynamic, fast-paced environment.

Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.

Skills

Tech-Savvy

Analytical

Clear Communicator

Driven Work Ethic

Adaptable

Tools

Google products

Job description

Conservice in Mandan, ND is seeking a detail-oriented professional to support provider outreach, troubleshoot systems, and analyze processing failures in email and bill workflows.

You will collaborate with external utility vendors and internal teams to increase automation and accuracy, using strong communication and problem-solving skills. This role offers a dynamic environment where independence and urgency are valued.