Billing Resolution Specialist (Hybrid)

Conservice LLC; Mandan (ND); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Capturis, part of the Conservice family, operates from Mandan, North Dakota, with a long-standing presence in the area. This Account Processor role handles provider bill intake and data entry to start processing, joining a team that values initiative and reliability.

You will contact providers, locate missing bills using Conservice software, prepare bills for processing, and manage outbound communications. A High School Diploma is required.

Qualifications

• High School Diploma or equivalent.
• Strong communication and problem-solving abilities.
• Detail orientation and good time management.
• Proficient with basic software (G-Suite, MS Word/Excel).

Responsibilities

• Contact and work with utility providers by phone and email.
• Use Conservice software to investigate and locate missing bills.
• Retrieve bills from providers and prepare them for processing.
• Handle outbound calls and messages; ensure correct bill arrival processes.
• Aim to achieve about 70 billing resolutions per day.

Skills

Communication

Problem-solving

Time management

Attendance

G-Suite

Microsoft Word

Microsoft Excel

Education

High School Diploma or equivalent

Job description

Capturis, part of the Conservice family, operates from Mandan, North Dakota, with a long-standing presence in the area. This Account Processor role handles provider bill intake and data entry to start processing, joining a team that values initiative and reliability.

You will contact providers, locate missing bills using Conservice software, prepare bills for processing, and manage outbound communications. A High School Diploma is required.