Provider Onboarding Specialist - Human Resources Department

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

On-Site Child Care

Education Assistance

Tuition Discounts

Professional Development Opportunities

Paid Time Off

Job summary

Alaska Native Tribal Health Consortium (ANTHC) is locally based in Anchorage, AK, focusing on onboarding providers and coordinating recruitment activities. The role emphasizes timely transitions from recruitment to onboarding and cross-functional collaboration across HR, Medical Staff Office and operations.

The position supports onboarding readiness, candidate communication and workflow improvements, ensuring a welcoming experience for new providers and reducing delays in start dates.

Qualifications

• Knowledge of Alaska Tribal Health System
• Knowledge of Human Resources practices and processes related to recruitment, hiring, onboarding, and offboarding.
• Ability to provide high level of customer service and create a positive candidate/provider experience.
• Skill in coordinating interviews, site visits, onboarding activities, schedules, and time-sensitive processes.
• Skill in maintaining accurate information within applicant tracking and HR systems.
• Strong written and verbal communication with candidates, providers, leaders and cross-functional partners.
• Excellent organization, prioritization, problem solving and meeting deadlines.

Responsibilities

• Coordinate candidate coordination, onboarding readiness, process tracking and data integrity.
• Coordinate provider onboarding from offer acceptance through start and initial integration, ensuring timelines and handoffs are communicated and tracked.
• Serve as primary contact for candidates and incoming providers with responsive communication and a welcoming experience.
• Maintain communication among Provider Recruitment, HR, Medical Staff Office, leadership and operations to support provider transitions.
• Monitor onboarding milestones and identify barriers to provider start dates, resolving issues quickly.
• Create onboarding solutions for multiple customer groups and changing business needs.
• Ensure processes are completed before a new provider begins or ends employment at ANMC in collaboration with departments.
• Support Provider Recruitment with candidate communication, interviews and site visits, and recruitment events.

Job description

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world‑class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.

Visit us online at www.anthc.org or contact Recruitment directly at [e-mail].

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

This role is locally based in Anchorage, AK with a daily on-site work schedule.

Summary

Under the general direction of Provider Recruitment leadership within Human Resources, the Provider Onboarding Specialist coordinates the provider onboarding and offboarding experience and supports provider recruitment activities. The position serves as a key cross‑functional role to ensure a timely and successful transition from recruitment and offer acceptance through onboarding.

Responsibilities

The position supports candidate coordination, onboarding readiness, process tracking, data integrity, and continuous improvement while promoting a consistent and positive candidate and provider experience.

Coordinates provider onboarding from offer acceptance through start and initial integration, ensuring requirements, timelines, and departmental handoffs are clearly communicated and tracked.

Serves as a primary point of contact for candidates and incoming providers, providing responsive communication and a consistent, welcoming experience throughout recruitment and onboarding.

Maintains effective communication among Provider Recruitment, HR, Medical Staff Office, medical leadership, and operational departments to support successful provider transitions.

Monitors onboarding milestones, identifies potential barriers to provider start dates, and works cross‑functionally to resolve issues quickly.

Serves as subject matter expert and problem solver by creating innovative onboarding solutions for multiple customer groups and changing business needs.

Ensures necessary processes are completed before a new provider begins or ends employment at ANMC, in collaboration with all appropriate departments.

Supports Provider Recruitment with candidate communication, interview and site visit coordination, candidate follow‑up, recruitment events, and recruitment workflow activities.

Maintains accurate and timely candidate and provider information in applicable recruitment, HR, and onboarding systems and tracking tools.

Identifies opportunities to improve recruitment, onboarding, and offboarding workflows, reduce delays, clarify accountability, and enhance the provider experience.

Performs other duties as assigned.

Other Information

Knowledge, Skills, Abilities

• Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s).
• Knowledge of Human Resources practices and processes related to recruitment, hiring, onboarding, and offboarding.
• Skill in providing a high level of customer service and creating a positive candidate and provider experience.
• Skill in coordinating interviews, site visits, onboarding activities, schedules, and multiple time‑sensitive processes.
• Skill in maintaining accurate information within applicant tracking, HR, onboarding, and related systems.
• Skill in written and verbal communication with candidates, providers, leaders, and cross‑functional partners.
• Skill in organization, prioritization, problem‑solving, and managing multiple competing deadlines.
• Skill in identifying process gaps and developing practical solutions for improvement.
• Skill in operating a personal computer utilizing a variety of applications.
• Superior attention to detail.
• Ability to establish and maintain cooperative working relationships with others.
• Ability to manage multiple priorities and tasks concurrently and meet deadlines.
• Ability to proactively identify barriers, communicate risks, and coordinate timely resolution
• Ability to communicate effectively
• Ability to be self‑motivated, confident, energetic and creative.

Minimum Education Qualification

An Associate’s degree in business, healthcare administration, healthcare education, or related field. Progressively responsible professional work‑related experience, education, or training may be substituted on a year‑for‑year basis for college education.

Minimum Experience Qualification

Four (4) years of professional experience in Human Resources, healthcare administration, program coordination, customer service, or a related field.

Preferred Education Qualification

Bachelor’s degree in business, healthcare administration, healthcare education, or related field.

Preferred Experience Qualification

Experience in the Alaska Tribal Health System

Additional Requirements

According to the needs of the organization, some incumbents in this job class may be required to obtain specific technical certifications and programming language skills.