Office Specialist I - Purchased Referred Care

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical + dental benefits

Retirement plan (403b)

Paid time off

On-site child care facility

Job summary

Alaska Native Tribal Health Consortium (ANTHC) seeks a skilled clerical professional to provide advanced support for an assigned department. You will manage records, scheduling, travel arrangements, and communications to ensure smooth operations.

The role requires a High School Diploma or GED and five years of office support experience. Familiarity with privacy laws, purchasing, and filing is essential; on-site work in Anchorage, Alaska, offers comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Non-supervisory? Five (5) years of skilled office support experience; substitutions allowed.
• Knowledge of customer services concepts and practices.
• Knowledge of privacy laws and regulations.
• Knowledge of basic purchasing processes.
• Knowledge of filing procedures.
• Skill in operating office equipment and in oral/written communication.
• Skill in maintaining department schedules and achieving collaborative relationships.

Responsibilities

• Provide advanced clerical support for assigned department or division.
• Greet and assist customers; answer phones and direct calls.
• Make travel arrangements per policy and prudent practice.
• Set appointments and arrange conference rooms.
• Complete and track travel/expense reports and other forms.
• Maintain department record-keeping systems and filings.
• Handle mail, faxes, and document scanning.
• Maintain budget tracking and reporting to Finance.

Skills

Customer service

Multi-line phones

Privacy laws

Purchasing processes

Filing procedures

Office equipment

Oral and written communication

Scheduling

Cooperative relationships

PC software proficiency

Education

High School Diploma or GED

Tools

Office software

Job description

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.

Visit us online at www.anthc.org or contact Recruitment directly at [e-mail].

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary

Under general supervision, provides advanced clerical support for assigned department or division through office organization, records maintenance, reception, scheduling, and general support.

Responsibilities

• Performs general administration and support work requiring field-specific knowledge relevant department assigned. Requests information from and provide information to other departments and outside sources.
• G reets and assists customers; answers phones and directs calls.
• Makes travel arrangements for department staff in accordance with company policy and prudent business practice.
• Sets appointments, arranging conference rooms and other details as required.
• Completes, submits and tracks company forms such as travel/expense reports, check requests, company credit cards, purchase requests, and personnel action documents.
• Develops and maintains department record-keeping systems, performing general filing and file retrieval.
• Sorts and delivers mail; sends, receives and distributes faxes. Makes copies and scans and files electronic documents.
• Maintains tracking of department budget, reporting as required to Finance and own department leaders.
• Performs other duties as assigned.

Other Information

KNOWLEDGE and SKILLS

• Knowledge of customer services concepts and practices.
• Knowledge of multi-line telephone systems operation.
• Knowledge of privacy laws and regulations.
• Knowledge of basic purchasing processes.
• Knowledge of filing procedures.
• Skill in operating office equipment.
• Skill in oral and written communication.
• Skill in maintaining and updating office and administrator schedules.
• Skill in establishing and maintaining cooperative working relationships with others.
• Skill in operating a personal computer utilizing a variety of software applications.

MINIMUM EDUCATION QUALIFICATION

High School Diploma or GED equivalent.

Minimum Experience Qualification

Non-supervisory - Five (5) years of skilled office support experience. Equivalent education, training, or similar experience may be substituted for relevant experience. May require experience specific to the department assigned.

Supervisory - None.

Additional Requirements

Depending on the needs of the organization , some incumbents in this job class may be required to obtain additional certifications or training in one or more specialty areas