Provider Onboarding Concierge

Indiana University Health; Indianapolis (IN); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Indiana University Health is seeking a Physician Onboarding Specialist to manage the full onboarding lifecycle for providers in two Indiana Regions. This hybrid, full-time role coordinates across HR, legal, finance, and operations, ensuring a seamless start for physicians and advanced practice providers from offer through first days on the job.

The position emphasizes relationship-building, proactive timeline management, and detailed orientation planning to set a welcoming tone before clinicians

Qualifications

• Bachelor's degree or equivalent years of experience is required.
• Requires 3-5 years of relevant experience.
• Requires experience working with large data management systems.
• Requires experience working in a highly matrixed and complex organizational environment.
• Requires proficiency with Microsoft Office applications, including Teams, Word, PowerPoint, Excel, Power BI, and SharePoint.
• Requires a strong understanding of provider onboarding processes, compliance requirements, and HR operations.

Responsibilities

• Serving as the primary point of contact for providers throughout the full HR onboarding process, from offer acceptance through the first weeks of employment.
• Coordinating welcome outreach, information gathering, I-9 processing, background checks, NPI verification, relocation support, direct deposit setup, immigration coordination, employment verification, compensation setup and organizational distribution group enrollment.
• Supporting providers through medical staff privileges, payer enrollment and insurance processes, and licensure coordination.
• Running individualized, day-long orientations and building each provider’s schedule for their first two weeks, including introductions to key team members and stakeholders.
• Serving as the provider’s go‑to resource for “where am I in the process” questions throughout the pre‑start period.

Skills

Provider onboarding processes

HR operations

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Teams

Microsoft Word

PowerPoint

Excel

Power BI

SharePoint

Data management systems

Job description

Indiana University Health is seeking a Physician Onboarding Specialist to manage the full onboarding lifecycle for providers in two Indiana Regions. This hybrid, full-time role coordinates across HR, legal, finance, and operations, ensuring a seamless start for physicians and advanced practice providers from offer through first days on the job.

The position emphasizes relationship-building, proactive timeline management, and detailed orientation planning to set a welcoming tone before clinicians