Provider Growth & Success Leader

Alpaca Health; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Alpaca Health is hiring a Provider Success Manager to help autism care practices succeed on our platform. You will work closely with clinicians and practice owners to strengthen operations, reduce time-to-intake, and deliver better outcomes for families.

The role blends strategic advisory, product adoption, and growth responsibilities, requiring ownership mindset, data-driven decision making, and the ability to move complex initiatives forward across time zones.

Qualifications

• Build trusted relationships with clinicians and practice owners.
• Diagnose practice challenges and develop actionable growth plans.
• Track performance metrics and progress toward goals.
• Translate provider feedback into scalable playbooks and improvements.

Responsibilities

• Act as strategic advisor to providers.
• Improve product adoption and operational excellence.
• Own outcomes, not just activity.
• Drive practice growth and revenue outcomes.

Skills

Relationship building

Growth planning

Performance tracking

Feedback to playbooks

Job description

Alpaca Health is hiring a Provider Success Manager to help autism care practices succeed on our platform. You will work closely with clinicians and practice owners to strengthen operations, reduce time-to-intake, and deliver better outcomes for families.

The role blends strategic advisory, product adoption, and growth responsibilities, requiring ownership mindset, data-driven decision making, and the ability to move complex initiatives forward across time zones.