Strategic Provider Growth Manager

Alpaca Health, Inc.; New York, Northern (NY, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Alpaca Health, Inc. is hiring a Customer Success Manager to help autism care practices succeed on the Alpaca platform. You will work closely with clinicians and practice owners to strengthen operations, decrease time-to-intake, and deliver higher-quality outcomes to more families.

This high-ownership role acts as a trusted advisor, operator, and growth partner. We are NYC-based with openness to remote/hybrid candidates, and we’re growing rapidly across states as we scale our platform, focusing

Qualifications

• Proven success in customer success or growth roles.
• Ability to diagnose challenges and craft growth plans.
• Comfort with fast-paced, high-accountability environments.

Responsibilities

• Act as a strategic advisor to providers.
• Improve product adoption and operational excellence.
• Own outcomes, not just activity.
• Drive practice growth and revenue outcomes.

Skills

Strategic advisory

Relationship building

Performance metrics

Data-driven

Tools

Alpaca platform

Job description

Alpaca Health, Inc. is hiring a Customer Success Manager to help autism care practices succeed on the Alpaca platform. You will work closely with clinicians and practice owners to strengthen operations, decrease time-to-intake, and deliver higher-quality outcomes to more families.

This high-ownership role acts as a trusted advisor, operator, and growth partner. We are NYC-based with openness to remote/hybrid candidates, and we’re growing rapidly across states as we scale our platform, focusing