Provider Experience & Site Visit Coordinator

Ardent; Brentwood (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Ardent Health in Brentwood, Tennessee seeks a Provider Recruitment Coordinator to coordinate provider site visits, ensuring a smooth, professional experience for physicians and advanced practice providers.

You will manage logistics, schedule visits, prepare materials, greet providers, and facilitate introductions with clinical departments.

Partner with nursing, operations, HR, and leadership to address concerns, track follow‑ups, and support engagement and retention.

Qualifications

• Bachelor’s degree in healthcare administration, business, communications, or related field preferred.
• 1+years of experience in healthcare operations, provider relations, customer service, or administrative coordination.
• Strong interpersonal and communication skills with the ability to work effectively with clinical and non‑clinical teams.
• Excellent organizational skills and attention to detail in a fast‑paced environment.
• Ability to manage multiple priorities and maintain professionalism under pressure.
• Proficiency with scheduling systems, Microsoft Office, and workflow tools.

Responsibilities

• Plan, schedule, and execute provider site visits, including agenda creation, routing, and coordination with clinical and administrative teams.
• Serve as the primary point of contact for providers before, during, and after visits, ensuring timely, clear, and professional communication.
• Prepare visit materials, orientation packets, schedules, and documentation; ensure all required resources are available.
• Greet providers, escort them through clinical departments, facilitate introductions, and address real‑time needs or questions.
• Partner with nursing, medical staff services, operations, HR, and leadership to ensure a seamless provider experience.
• Identifies and escalates provider concerns, workflow barriers, or operational issues to appropriate leaders.
• Maintain accurate records of visits, feedback, and follow‑up actions; support reporting for leadership.
• Foster positive, professional relationships with providers to support engagement, retention, and satisfaction.

Skills

Interpersonal communication

Organizational skills

Time management

Customer service

Teamwork

Education

Bachelor's degree in healthcare administration, business, communications, or related field

Tools

Scheduling systems

Microsoft Office

Workflow tools

Job description

Ardent Health in Brentwood, Tennessee seeks a Provider Recruitment Coordinator to coordinate provider site visits, ensuring a smooth, professional experience for physicians and advanced practice providers.

You will manage logistics, schedule visits, prepare materials, greet providers, and facilitate introductions with clinical departments.

Partner with nursing, operations, HR, and leadership to address concerns, track follow‑ups, and support engagement and retention.