Provider Enrollment Specialist — Growth & Learning

Gainwell Technologies LLC; Columbus (OH); Remote; USD 31,000 - 44,000; Full time

Job summary

Gainwell Technologies seeks a dedicated professional to process provider enrollment cases and update provider information. You will communicate with providers via email and internal systems, with occasional phone contact, ensuring accurate data movement through processing and QA steps.

The role emphasizes customer service, collaboration, and teamwork within a healthcare-focused environment, offering growth opportunities and a supportive culture.

Qualifications

• Customer service experience preferred.
• A background in credentialing is considered a plus.
• Experience working with provider offices or healthcare institutions is highly desirable.
• Kindness, empathy, collaboration, and teamwork are essential to our culture and the work we do.

Responsibilities

• Process cases submitted by providers for enrollment into the program.
• Review and process requests submitted by providers to update their information.
• Communicate with providers through email and internal software systems, with occasional phone communication as needed.
• Collaborate closely with team members to move provider requests through various stages of processing and quality assurance reviews.
• Deliver exceptional customer service internally, to providers, and to clients.

Skills

Customer service

Teamwork

Empathy

Job description

Gainwell Technologies seeks a dedicated professional to process provider enrollment cases and update provider information. You will communicate with providers via email and internal systems, with occasional phone contact, ensuring accurate data movement through processing and QA steps.

The role emphasizes customer service, collaboration, and teamwork within a healthcare-focused environment, offering growth opportunities and a supportive culture.