Provider Compliance & Training Specialist (Hybrid)

YMCA of San Diego; San Diego (CA); Hybrid; USD 37,000 - 43,000; Full time

Job summary

YMCA of San Diego is seeking a Provider Compliance Specialist to support childcare providers serving subsidized families. You will manage provider files, review documentation for eligibility, and guide providers through subsidy requirements and trainings.

The role includes maintaining compliance with state and county guidelines, building provider relationships, and delivering excellent service across multiple channels.

Qualifications

• Bachelor’s degree or four years of equivalent experience.
• Minimum 1 year in admin, data entry, or a high-volume community setting.

Responsibilities

• Provide direct services to childcare providers to fulfill Funding Terms and Conditions and guidelines.
• Screen eligibility of providers and process documentation into shared database.
• Explain subsidy requirements and assist with training and resources.
• Manage a provider caseload and track due dates and compliance actions.
• Build relationships with providers to determine needs for trainings and resources.
• Process Trustline applications and enter provider information into the statewide database.
• Deliver excellent customer service via phone, email, and in-person.
• Maintain confidentiality and respond calmly in crisis situations.
• Stay updated on state licensing guidelines and YMCA policies.
• Participate in on-site and off-site trainings and meetings.

Education

Bachelor’s degree in child development, human services, or related field or four (4) years’ equivalent related experience

Tools

Microsoft Office (Word & Excel)

Client management software

Job description

YMCA of San Diego is seeking a Provider Compliance Specialist to support childcare providers serving subsidized families. You will manage provider files, review documentation for eligibility, and guide providers through subsidy requirements and trainings.

The role includes maintaining compliance with state and county guidelines, building provider relationships, and delivering excellent service across multiple channels.