Subsidized Childcare Family Advocate

YMCA of San Diego; San Diego (CA); Hybrid; USD 37,000 - 43,000; Full time

Job summary

YMCA of San Diego seeks a Family Advocate to oversee the certification process for families applying for subsidized childcare. You will manage a caseload of 120–195 families, conduct initial interviews to determine eligibility and help families access quality care and related resources, ensuring a 90% accuracy rate.

In this hybrid role based in San Diego County, you will train in Chula Vista, then work onsite in Chula Vista/North Park/Escondido with regular in-person meetings, and adapt to

Qualifications

• Bachelor’s degree in child development, human services, or a related field, or four years of equivalent experience.
• Minimum of one year experience in administrative work, high-volume environment, or community-based organizations.

Responsibilities

• Monitor and maintain program resources essential for family enrollment in subsidized childcare, ensuring accurate documentation in program files.
• Provide direct assistance to program parents and providers, facilitating access to childcare subsidies.
• Maintain quality assurance of program files, ensuring compliance with Funding Terms and Conditions and Title 5 or county childcare guidelines.
• Maintain database and tracking information for program statistics and prepare program reports.
• Interpret and communicate rules, regulations, and timelines of childcare programs to participants, both verbally and in writing.

Skills

Microsoft Office

Data entry

Client management software

Education

Bachelor’s degree in child development, human services, or related field

Job description

YMCA of San Diego seeks a Family Advocate to oversee the certification process for families applying for subsidized childcare. You will manage a caseload of 120–195 families, conduct initial interviews to determine eligibility and help families access quality care and related resources, ensuring a 90% accuracy rate.

In this hybrid role based in San Diego County, you will train in Chula Vista, then work onsite in Chula Vista/North Park/Escondido with regular in-person meetings, and adapt to