Provider Benefits Support Specialist

CVS Health; Washington; Hybrid; USD 23,000 - 43,000; Full time

Benefits offered by this job

Sign-on bonus

Benefits package

Job summary

CVS Health is seeking a Provider Customer Service Representative to support customers on benefits and claims. You will educate, resolve issues, and deliver compassionate, respectful service, working to ensure satisfaction and trust.

The role emphasizes empathy, accuracy, and teamwork, with a focus on helping patients and providers navigate their options. This full-time position offers a comprehensive benefits package and a $2,000 sign-on bonus after 9 months of continuous service, with work

Qualifications

• 6+ months of customer service experience.
• Basic computer skills.

Responsibilities

• Actively listen and advocate for customers, understand their needs.
• Resolve inquiries and document interactions.
• Educate customers about available resources and benefits.
• Provide proactive solutions to enhance satisfaction.
• Collaborate with team members to address service issues.

Skills

Customer service

Communication

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

CVS Health is seeking a Provider Customer Service Representative to support customers on benefits and claims. You will educate, resolve issues, and deliver compassionate, respectful service, working to ensure satisfaction and trust.

The role emphasizes empathy, accuracy, and teamwork, with a focus on helping patients and providers navigate their options. This full-time position offers a comprehensive benefits package and a $2,000 sign-on bonus after 9 months of continuous service, with work