Compassionate Benefits & Claims Specialist

CVSHealth; Sarasota (FL); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus after 9 months

Comprehensive benefits package

Career growth opportunities

Job summary

CVS Health is seeking a compassionate Customer Service Representative to assist members, employers, doctors, and providers with benefits and claims. You will educate customers, resolve issues, and document outcomes while maintaining a high level of customer satisfaction.

Qualifying new hires receive a $2,000 sign-on bonus after 9 months, with ongoing training and a full‑time schedule. The role offers hourly pay ranging from $17.00 to $28.46 and a comprehensive benefits package.

Qualifications

• 6+ months of customer service experience.
• Basic computer skills.
• Must live within 50 miles of Plantation, FL.

Responsibilities

• Actively listen and advocate for customers, understand their needs and provide guidance and support.
• Resolve customer inquiries and issues efficiently while documenting all interactions.
• Educate customers about available resources and assist them in navigating their options.
• Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Skills

Customer service

Computer literacy

Education

High School Diploma or GED

Job description

CVS Health is seeking a compassionate Customer Service Representative to assist members, employers, doctors, and providers with benefits and claims. You will educate customers, resolve issues, and document outcomes while maintaining a high level of customer satisfaction.

Qualifying new hires receive a $2,000 sign-on bonus after 9 months, with ongoing training and a full‑time schedule. The role offers hourly pay ranging from $17.00 to $28.46 and a comprehensive benefits package.