Protective Services Supervisor

Greater Lynn Senior Services, Inc.; Lynn (MA); On-site; USD 75,000 - 79,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical insurance

Dental insurance

12 paid holidays

15 sick days

2+ weeks vacation

403b Retirement Savings Plan

Life insurance

Long term disability

Tuition Assistance

Mileage reimbursement

Employee referral bonuses

Travel Assistance

Vision insurance

Pet Insurance

Job summary

Greater Lynn Senior Services, Inc. in Lynn, MA seeks a Protective Service Supervisor to supervise Protective Service Workers and oversee PS intakes. You will manage crisis situations and document supervisory input in client records.

The role requires a bachelor’s degree in Human Services and at least 5 years of related experience, with 2+ years in supervision. Hybrid work may follow an initial in-office period.

Qualifications

• Minimum bachelor’s degree and 5+ years in Human Services.
• Minimum 2 years supervisory experience in community service or crisis management.
• LICSW preferred.

Responsibilities

• Oversight and supervision of Protective Service Workers with caseloads.
• Manage crisis situations and document supervisory input in client records.
• Coordinate weekly PS team meetings, trainings, and case reviews.

Skills

Supervisory experience

Crisis management

Strong communication

Multicultural work

Computer skills

Education

Bachelor's degree in Human Services

Master's preferred

Tools

Windows apps (Word, Excel, PPT, Outlook)

Job description

Join the GLSS Team and make a difference every day!

GLSS is looking for talented and caring individuals to join our team. Benefits: GLSS embraces the need for our Employees to have work-life balance and offers a generous benefits package that starts on your date of hire! Depending on your scheduled hours of work you may be eligible for:

• Hybrid work schedule
• Medical and Dental insurance
• Flexible Spending Accounts (FSA) - Healthcare reimbursement & dependent care assistance
• 12 paid holidays each year
• 15 sick days per year
• 2+ weeks of vacation starting year 1 and increasing with your years of service
• 403b Retirement Savings Plan with an Agency match
• Agency paid life insurance
• Agency paid long term disability (LTD)
• Tuition Assistance after one year of employment
• Mileage reimbursement Employee Assistance Program to assist you in dealing with life challenges
• Employee referral bonuses of up to $1,000
• Travel Assistance Program - Free Life Planning Services - Free
• Optional benefits including Vision, Pet Insurance, for you and your family members, Accident Insurance, Critical Illness Insurance

Position Overview:

The Protective Service Supervisor (PSS) is responsible for the screening of Protective Service (PS) intakes and supervision and oversight of Protective Service Workers (PSW) who carry caseloads. The PSS is also responsible for managing crisis situations as needed and document supervisory input in PS client records.

Position Responsibilities:

The Protective Services Supervisor position will provide oversight, direction, and support through one on one and group supervision as well as record reviews. Assist with PS Director to organize and manage weekly team meetings for PS, including training and case reviews as needed.

Qualifications:

• Minimum of a bachelor's degree and five (5) years' experience in Human Services required. Master's preferred
• Minimum of two (2) years of supervisory experience required, with an emphasis on community service or crisis management preferred
• Licensed Independent Clinical Social Worker (LICSW) preferred
• Advanced level of assessment and supervisory skills requiredExcellent communication skills with the ability to establish and maintain positive and professional relationships with team members, consumers and their support systems, providers and business partners
• Demonstrates a strong work ethic, dependability and commitment to consistently meeting responsibilities and deadlines
• Ability to process information accurately and to make appropriate decisions based on the specific situation and circumstances
• Ability to work in multicultural environments with consumers who have diverse health and behavioral health needs required
• Knowledge of community resources preferred.
• Proficient in the use of computer systems, including but not limited to Windows based software (Word, Excel, PPT and Outlook)

Hours:

Full Time 40 hours per week (Monday-Friday). Fully In office for the first three (3) to five (5) months. Following a successful orientation period the position may allow for a hybrid work model.

Page Range:

$74,880-$79,000 per year

*GLSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information* *GLSS will provide reasonable accommodations to applicants with disabilities upon request*