Case Manager

Greater Lynn Senior Services, Inc.; Lynn (MA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical and Dental insurance

Health Spending Account (HSA)

Flexible Spending Accounts (FSA)

12 paid holidays each year

15 sick days per year

2+ weeks vacation starting year 1

403b Retirement Savings Plan with a GL

Agency paid life insurance

Agency paid long term disability (LTD)

Tuition Assistance after one year

Mileage reimbursement

Employee Referral bonuses up to $1,000

Travel Assistance Program - Free

Life Planning Services - Free

Vision insurance

Pet Insurance

Other voluntary benefits

Job summary

Greater Lynn Senior Services, Inc. is seeking a dedicated Case Manager to help older adults and people with disabilities access services and live independently. The role involves in-home assessments, care plan development, and coordinating community-based supports.

Full-time, in-office for the first 90 days with later in-office community visits; bilingual abilities valued; strong communication and documentation skills essential; valid driver’s license required.

Qualifications

• Bachelor's degree in human services, social work, or related field preferred. Minimum of one year experience in the human services field in lieu of Bachelor's Degree with waiver possible.
• Bilingual in Haitian Creole, Spanish, or Russian preferred
• Proficient computer skills
• Expert time management with the ability to adjust to changing priorities
• Strong desire to help others and advocate for those needing services and assistance
• Excellent communication skills with the ability to establish positive and professional relationships with team members, providers, consumers, and their support system
• Strong documentation skills with the ability to complete documentation timely, accurate, and comprehensive
• Ability to handle confidential and personal information per HIPAA standards
• Demonstrates strong work ethic, dependability, and meeting deadlines
• Valid Driver's License and reliable transportation for home visits throughout the GLSS service area

Responsibilities

• Conduct in-home assessments to determine needs and create person-centered care plans, coordinating and monitoring community-based services
• Identify, coordinate, authorize, secure and monitor services as needs change
• Modify and adjust care plans based on consumer needs or situation changes

Skills

Case management

Bilingual ability

Proficient computer skills

Excellent communication

Documentation skills

Driver's license

Education

Bachelor's degree in human services or related field

Job description

Join the GLSS Team and make a difference every day!
GLSS is looking for talented and caring individuals to join our team.
Benefits: GLSS embraces the need for our Employees to have work-life balance and offers a generous benefits package that starts on your date of hire! Depending on your scheduled hours of work you may be eligible for:

• Hybrid work schedule
• Medical and Dental insurance
• Health Spending Account (HSA)
• Flexible Spending Accounts (FSA) - Healthcare reimbursement & dependent care assistance
• 12 paid holidays each year
• 15 sick days per year
• 2+ weeks of vacation starting year 1 and increasing with your years of service
• 403b Retirement Savings Plan with an Agency match
• Agency paid life insurance
• Agency paid long term disability (LTD)
• Tuition Assistance after one year of employment
• Mileage reimbursement
• Employee Assistance Program to assist you in dealing with life challenges
• Employee referral bonuses of up to $1,000
• Travel Assistance Program - Free
• Life Planning Services - Free
• Optional benefits including Vision, Pet Insurance, Whole Life Insurance for you and your family members, Short Term Disability, Accident Insurance, Critical Illness Insurance

Position Overview

GLSS Case Managers work with older adults and people with disabilities to ensure they have access to services to allow them to live as independently as possible. As a Case Manager you will meet with older adults and people with disabilities to assess their needs, educate them about available services and assist them in securing the services they need.

Position Responsibilities

Conduct in-home assessments of the consumer's overall situation to determine needs to create and implement person-centered care plans including identifying, coordinating, authorizing, securing and monitoring community based services on an ongoing basis. Modify and adjust care plans as the consumer's needs or situation changes.

Qualifications

• Bachelor's Degree in human services, social work, or related field preferred. Minimum of one (1) year experience in the human services field in lieu of Bachelor's Degree with the ability to obtain a waiver from Executive Office of Aging & Independence (AGE)
• Bilingual in Haitian Creole, Spanish, or Russian preferred
• Proficient computer skills
• Expert time management with the ability to adjust to changing priorities
• Strong desire to help others and advocate for those needing services and assistance
• Excellent communication skills with the ability to establish positive and professional relationships with team members, providers, consumers, and their support system
• Strong documentation skills with the ability to complete documentation that is timely, accurate, and comprehensive
• The ability to appropriately handle confidential and personal information, meeting the Agency standards for HIPAA compliance and data security
• Demonstrates a strong work ethic, dependability, and commitment to consistently meeting responsibilities and deadlines
• Valid Drivers License and Reliable transportation with the ability to conduct home visits throughout the GLSS service area

Hours

Full Time 40 hours per week (Monday-Friday). Fully In office for the first ninety (90) days of the initial probationary period. Upon successful completion of the probationary period, will require a minimum of one (1) day per week in-office presence with other times spent on community-based assignments and home visits as needed.

*GLSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information.*

*GLSS will provide reasonable accommodations to applicants with disabilities upon request*