Protective Services Admin Assistant – Day Shift

FALL CREEK FARM & NURSERY; Galveston (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Department of Family and Protective Services (DFPS) in Galveston, TX, is seeking an Administrative Assistant to provide essential clerical support for the CPS FBSS unit. The role interacts with DFPS staff and the public, handling data entry, records, and routine correspondence.

The position emphasizes accuracy, organization, and respectful service, with potential overtime as needed to support unit operations. State employment includes comprehensive benefits and retirement options.

Qualifications

• Knowledge of computers and software tools used in a small office.
• Ability to operate in Windows environment and basic office software.
• Experience supporting multiple staff in a busy office setting.
• Ability to manage multiple tasks and shifting priorities effectively.

Responsibilities

• Performs data entry into IMPACT and other electronic systems.
• Answers and screens telephone inquiries; routes messages and referrals to caseworkers.
• Maintains statistical and personnel records, leaves, and related files; serves as unit timekeeper.
• Types correspondence, forms, travel vouchers, meeting notes, and other documents.
• Provides information and referrals to the public and internal staff.
• Greets visitors and directs callers to appropriate locations.
• Performs other duties to maintain unit operations.
• Promotes respect for diversity among coworkers and contacts.

Skills

Knowledge of computers

MS Windows/Office environment

Office support for multiple staff

Time management in dynamic environment

Education

High school diploma or equivalent

Substitution: 30 semester hours for one year of experience

Job description

Department of Family and Protective Services (DFPS) in Galveston, TX, is seeking an Administrative Assistant to provide essential clerical support for the CPS FBSS unit. The role interacts with DFPS staff and the public, handling data entry, records, and routine correspondence.

The position emphasizes accuracy, organization, and respectful service, with potential overtime as needed to support unit operations. State employment includes comprehensive benefits and retirement options.