Protective Response Specialist - Full Time

Prosegur Security USA, Inc; Mountain View (CA); On-site; USD 38,000 - 53,000; Full time

Job summary

Prosegur Security USA, Inc. is seeking a Protective Response Specialist for a corporate high-rise environment. You will safeguard people, facilities, and assets while delivering concierge-level service and maintaining a welcoming demeanor for employees and visitors.

The role emphasizes leadership, empathy, and strict adherence to security procedures, with a Monday, Tuesday, Thursday schedule from 7am to 7pm for full-time work.

Qualifications

• Associate's degree preferred.
• Two years of experience in law enforcement or military service.
• Background check and drug screening required prior to hiring.

Responsibilities

• Oversee access control, visitor management, and employee ID procedures.
• Monitor security systems and respond to incidents, coordinating with internal teams.
• Enforce security policies, emergency plans, and crisis management procedures.
• Operate CCTV and alarm systems; review footage and logs for risks.
• Verify credentials for employees, contractors, and visitors.
• Collaborate with Facilities, HR, Legal, IT to integrate security measures.
• Support security awareness training and incident reporting.
• Ensure compliance with laws, standards, and corporate security requirements.
• Prepare and deliver security activity reports to management.
• Represent Prosegur with professionalism and concierge-level service.

Skills

Concierge security

Executive protection

CPR/AED

Stop the Bleed

Lifesaving certifications

Strong communications

Leadership

Teamwork

Access control systems

CCTV operation

Education

Associate's degree preferred

Two years of law enforcement or military service

Job description

Schedule: Monday, Tuesday, Thursday,

Shift: 7am - 7pm (12 hrs) Full-time.

Position: Security Officer

Pay rate: $33 hr

Job requirements: Military or LEO background, at least 2 years of Security exp. Leadership skills preferred.

Overview

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largestsecurity services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.

Job Skills/Requirements

Job Details

Join Prosegur as a Protective Response Specialist supporting a dynamic corporate high-rise environment. In this pivotal role, you'll safeguard our client's people, facilities, and assets while leading with empathy, compassion, and a confident command presence. You'll balance strong procedural execution with a service-first mindset—protecting what matters while creating a welcoming, inclusive experience for employees and guests.

Key Responsibilities

• Facility Security: Oversee and enforce access control, visitor management, and employee identification procedures tomaintaina secure and professional environment within theclientcorporate premises.
• Incident Response: Monitor security systems and promptly respond to security breaches, alarms, or other incidents. Coordinate with internal teams and external agencies to ensure efficient and effective incident resolution.
• Security Procedures: Implement and adhere to established security policies, procedures, and guidelines, including emergency response plans, evacuation protocols, and crisis management procedures.
• Surveillance and Monitoring: Operate and monitor security surveillance systems, including CCTV and alarms. Review footage, reports, and logs to identify potential risks and maintain situational awareness.
• Access Control: Manage and verify credentials for employees, contractors, and visitors, ensuring authorized entry and preventing unauthorized access.
• Cross-Functional Collaboration: Partner with departments such as Facilities, HR, Legal, and IT to align and integrate security measures within the client's overall corporate strategy.
• Training and Awareness: Support and participate in employee security awareness programs, promoting best practices in safety, emergency response, and incident reporting.
• Compliance: Ensure compliance with applicable laws, regulations, industry standards, and other corporate security requirements.
• Reporting: Prepare and deliver regular reports summarizing security activities, incidents, and proactive measures to management and relevant stakeholders.
• Customer Service and Professionalism: Represent Prosegur and the client with professionalism, maintaining a courteous demeanor and delivering concierge-level service to employees and visitors.

Qualification and Education Requirements

• Associate's degree preferred.
• Two (2) years of experience in lawenforcement ormilitary service.
• Must be able to pass a background check and drug screening test prior to hiring.

Preferred Core Competencies (Demonstrated through experience, training, and/or testing)

• Proven experience providing concierge-level security services.
• Experience in Executive Protection.
• Possession of all applicable state and local licenses or permits.
• Current CPR/AED, Stop the Bleed, and basic lifesaving certifications.
• Strong communicationskills—verbal, written, and electronic (radio, cellphone, email, and text).
• Professional demeanor and appearanceat all times.
• Working knowledge of access control systems, CCTV, and alarm monitoring.
• Effective problem-solving and conflict resolution skills.
• Demonstrated leadership and teamwork capabilities.
• Skilled in managing