Prospective Student Experience Lead

High Point University; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

High Point University is seeking a full-time Guest Experience Lead. In this role, you will provide first-class customer service to campus visitors, ensuring an extraordinary experience for prospective students.

You will be responsible for giving tours and assisting the Undergraduate Admissions team with various events. Ideal candidates should possess excellent communication skills and previous customer service experience. This position offers the opportunity to engage directly with students and families in a dynamic environment.

Qualifications

• 1-3 years of customer service experience required.
• Ability to deliver first-class customer service.
• Ability to work well in a fast-paced environment.

Responsibilities

• Give tours to prospective admissions campus visitors.
• Assist in maintaining a campus visit database.
• Coordinate customized visit days with admissions staff.

Skills

Customer service

Excellent interpersonal skills

Verbal communication

Attention to detail

Ability to work in a team

Proficient in Microsoft products

Education

Bachelor's degree

Job description

High Point University is seeking a full-time Guest Experience Lead. In this role, you will provide first-class customer service to campus visitors, ensuring an extraordinary experience for prospective students.

You will be responsible for giving tours and assisting the Undergraduate Admissions team with various events. Ideal candidates should possess excellent communication skills and previous customer service experience. This position offers the opportunity to engage directly with students and families in a dynamic environment.