Propulsion Quality and Reliability Engineer

General Motors Company; Romulus (MI); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Relocation benefits available

Résumé du poste

General Motors Company in Romulus, MI is seeking a Quality and Reliability Engineer to lead rapid problem solving, warranty investigations, and data-driven quality improvements for the propulsion transmission line. You will collaborate across engineering, production, and service to drive corrective actions and improve transmission reliability.

The role emphasizes hands-on testing, root-cause analysis, and reporting to plant leadership, with occasional travel to support investigations and changes

Qualifications

• Bachelor’s degree in engineering or equivalent experience.
• 3 years of relevant engineering experience in quality, reliability, manufacturing, powertrain, transmission, vehicle, or warranty.
• Demonstrated experience with structured problem solving, technical root-cause analysis, and data-driven decision-making.
• Experience investigating customer issues, warranty concerns, failed parts, or field quality conditions.
• Experience writing and delivering technical reports, investigation findings, corrective-action updates, and management summaries.
• Strong presentation skills and the ability to communicate technical information clearly to varied audiences.
• Advanced Microsoft Excel (or Google Sheets) competency, including pivot tables, lookups, data organization, charts, and analysis of large datasets.
• Mechanical aptitude and hands-on skill in transmission, vehicle, or propulsion-system diagnosis, repair, teardown, and component inspection.
• Proficiency in conducting failure analysis and identifying failure modes and physical or process-related root causes.
• Understanding of quality-system requirements, BIQ IV standards, GQRs, and manufacturing quality processes.
• Proficiency in technical communication and the ability to maintain effective two-way communication with issue owners, cross-functional teams, plant leadership, suppliers, dealers, and service organizations.
• Excellent written and verbal communication skills for effective report writing, technical reviews, and investigation delivery.
• Ability to work overtime and off shift as needed.

Responsabilités

• Reduce warranty cost expenditures, repeat repairs, and customer impact associated with transmission and propulsion-system concerns.
• Lead rapid problem solving and structured root-cause analysis for customer issues, warranty concerns, internal quality issues, and failed transmissions or transmission components.
• Work with Red X team to perform technical analysis of failed parts and assemblies using returned-part evaluation, teardown, inspection, testing, data analysis, dealership or field information, and manufacturing process review.
• Publish clear warranty and quality investigation reports based on failed-part analysis, dealership or field visits, phone contacts, claim information, returned parts, and plant data.
• Maintain an accurate log of returned parts, including key claim information, failure mode, status, ownership, disposition, and tracking details.
• Communicate investigation results to appropriate teams and collaborate with issue owners to identify, develop, validate, and implement permanent corrective actions.
• Develop and apply test methodologies, fixtures, and apparatus for physical testing of warranty-returned transmissions, parts, and components.
• Develop hands-on expertise in transmission diagnosis, repair methodology, component teardown, inspection, and failure analysis.
• Monitor field, engineering, manufacturing, dealership, and service feedback to evaluate the effectiveness of countermeasures and identify emerging issues.
• Analyze quality, warranty, reliability, and production data to identify trends, prioritize actions, and measure improvement.
• Develop and administer reliability, warranty, and corrective-action plans and reports for senior management, engineers, manufacturing teams, and service stakeholders.
• Support improvement of GM warranty evaluation ratings and drive actions that improve transmission performance and customer satisfaction.
• Support the plant’s adherence to BIQ IV standards, GQRs, quality procedures, layered audit requirements, and other related audit or assessment activities.
• Participate in quality reviews, containment activities, problem-solving teams, design and process reviews, and launch or change-management activities as assigned.
• Support validation of corrective actions through appropriate data, testing, process audits, and effectiveness monitoring.
• Perform miscellaneous assignments related to quality, reliability, Vehicle plant feedback, warranty, and transmission-line responsibilities.
• Some travel may be required, to support vehicle assembly plant investigations, and other business needs.

Connaissances

Root-cause analysis

Data analysis

Technical reporting

Microsoft Excel

Transmission diagnosis

Quality systems

Communication skills

Overtime willingness

Formation

Bachelor’s degree in engineering

Outils

Microsoft Power Apps

Description du poste

General Motors Company in Romulus, MI is seeking a Quality and Reliability Engineer to lead rapid problem solving, warranty investigations, and data-driven quality improvements for the propulsion transmission line. You will collaborate across engineering, production, and service to drive corrective actions and improve transmission reliability.

The role emphasizes hands-on testing, root-cause analysis, and reporting to plant leadership, with occasional travel to support investigations and changes