Proposal & Client Support Administrator (On-Site)

Malibu Nursery & Landscaping; Thousand Oaks (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Five days of paid vacation

10 days of sick leave

Job summary

Malibu Nursery & Landscaping in Thousand Oaks, CA is seeking an Administrative Assistant - Proposals & Client Support to support the General Manager, handle calls and client emails, and prepare proposals.

You will use LMN landscaping software, maintain client data, and help keep daily operations moving. This is a full-time, on-site role with a Monday–Friday, 8:00 a.m.–4:00 p.m. schedule, offering paid time off and opportunities to improve processes.

Qualifications

• Experience preparing, writing, or assembling business proposals.
• Clear, professional phone and written communication.
• Strong organization, accuracy, and follow-through.
• Working knowledge of Gmail, Excel, and everyday office software.
• Ability to manage competing requests and ask questions when information is incomplete.
• Willingness to learn company systems and support changing daily priorities.
• Ability to work on-site in Thousand Oaks during the stated schedule.

Responsibilities

• Answer incoming calls professionally, capture details, and route requests appropriately.
• Prepare and update proposals using project information and direction from leadership.
• Enter and maintain client, inquiry, and proposal information in LMN.
• Monitor incoming emails and respond to routine client questions with guidance.
• Track outstanding requests, proposal details, and follow-up items.
• Support the General Manager and owner with daily administrative coordination.
• Help organize insurance documents, renewals, and related paperwork.
• Maintain Excel trackers and prepare routine reports.
• Coordinate information between leadership, the Office Manager, and field teams.
• Recommend improvements to call handling, proposal preparation, and recordkeeping.

Skills

Proposal writing

Administrative support

Gmail

Excel

Phone communication

On-site work

Tools

LMN landscaping software

Job description

Malibu Nursery & Landscaping in Thousand Oaks, CA is seeking an Administrative Assistant - Proposals & Client Support to support the General Manager, handle calls and client emails, and prepare proposals.

You will use LMN landscaping software, maintain client data, and help keep daily operations moving. This is a full-time, on-site role with a Monday–Friday, 8:00 a.m.–4:00 p.m. schedule, offering paid time off and opportunities to improve processes.