Landscape Maintenance Lead - Crew & Client Service

Malibu Nursery & Landscaping; Thousand Oaks (CA); Presencial; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Assigned company truck

Fuel card provided

Vehicle maintenance covered

Paid vacation

Sick leave

Resumo da oferta

Malibu Nursery & Landscaping is seeking a Landscape Maintenance Manager to lead the maintenance division in Thousand Oaks, CA. You will oversee scheduling, crew coordination, and client communication while partnering with the owner and GM to resolve daily issues and enhance service delivery.

Ideal candidates will bring demonstrated leadership of landscape maintenance operations, strong client-relations skills, and a track record of improving efficiency across crews and accounts.

Qualificações

• Experience managing landscape maintenance operations and supervising field crews.
• Knowledge of landscape maintenance practices and service quality.
• Ability to coordinate multiple crews, properties, and priorities.
• Experience managing client relationships and resolving service concerns.
• Clear, concise communication and dependable follow-through.
• Willingness to travel between client properties.
• Availability for after-hours communication and occasional weekend needs.
• Ability to drive a company truck between job sites.

Responsabilidades

• Schedule and manage maintenance across multiple residential accounts.
• Coordinate crews, daily assignments, and coverage during staffing changes.
• Visit properties to inspect completed work and address quality concerns.
• Provide clear direction, priorities, and feedback to field teams.
• Serve as a reliable contact for homeowners, estate managers, and clients.
• Communicate service updates and follow through on client requests.
• Coordinate with leadership, sales, and irrigation teams as needed.
• Identify opportunities to improve scheduling, service consistency, and efficiency.
• Support account retention and communicate opportunities for additional services.
• Respond to urgent client issues and after-hours communications.

Conhecimentos

Crew management

Client relations

Communication

Operational planning

Travel between sites

Ferramentas

LMN software

Descrição da oferta de emprego

Malibu Nursery & Landscaping is seeking a Landscape Maintenance Manager to lead the maintenance division in Thousand Oaks, CA. You will oversee scheduling, crew coordination, and client communication while partnering with the owner and GM to resolve daily issues and enhance service delivery.

Ideal candidates will bring demonstrated leadership of landscape maintenance operations, strong client-relations skills, and a track record of improving efficiency across crews and accounts.