Landscape Maintenance Manager - Lead Crews & Client Care

Malibu-Nursery-; Thousand Oaks (CA); Presencial; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Assigned company truck

Fuel card provided

Company-paid vehicle maintenance

Five days paid vacation

10 days sick leave

Resumo da oferta

Malibu Nursery & Landscaping in Thousand Oaks seeks a Landscape Maintenance Manager to oversee maintenance scheduling, crew coordination, client communication, and quality control. You will combine operational leadership with a service-focused approach, ensuring crews understand assignments, work meets expectations, and clients are kept informed through clear communication.

Work closely with the owner and GM to resolve daily issues, improve efficiency, retain client relationships, and identify

Qualificações

• Demonstrated experience managing landscape maintenance operations and supervising field crews.
• Strong working knowledge of landscape maintenance practices and service quality.
• Ability to coordinate multiple crews, properties, and competing priorities.
• Experience managing client relationships and resolving service concerns professionally.
• Clear, concise communication and dependable follow-through.
• Ability to provide field leadership and travel between client properties.
• Availability for after-hours communication and occasional weekend needs.
• Ability to drive a company truck between job sites.

Responsabilidades

• Manage maintenance schedules across recurring residential accounts.
• Coordinate crews, daily assignments, and coverage when staffing changes occur.
• Visit properties to inspect completed work and address quality concerns.
• Give crews clear direction, priorities, and feedback.
• Serve as a dependable contact for homeowners, estate managers, and client representatives.
• Communicate service updates and follow through on client requests.
• Coordinate with leadership, sales, irrigation, and other teams when specialized support is needed.
• Identify opportunities to improve scheduling, service consistency, and operating efficiency.
• Support account retention and communicate opportunities for additional services or new accounts.
• Respond to urgent client issues, maintenance emergencies, and staffing communications outside regular hours when needed.

Conhecimentos

Crew supervision

Operations leadership

Client communication

Scheduling coordination

Travel between sites

Ferramentas

LMN software

Descrição da oferta de emprego

Malibu Nursery & Landscaping in Thousand Oaks seeks a Landscape Maintenance Manager to oversee maintenance scheduling, crew coordination, client communication, and quality control. You will combine operational leadership with a service-focused approach, ensuring crews understand assignments, work meets expectations, and clients are kept informed through clear communication.

Work closely with the owner and GM to resolve daily issues, improve efficiency, retain client relationships, and identify