Landscape Maintenance Manager

Malibu Nursery & Landscaping; Thousand Oaks (CA); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Assigned company truck

Fuel card provided

Vehicle maintenance covered

Paid vacation

Sick leave

Descripción de la vacante

Malibu Nursery & Landscaping is seeking a Landscape Maintenance Manager to lead the maintenance division in Thousand Oaks, CA. You will oversee scheduling, crew coordination, and client communication while partnering with the owner and GM to resolve daily issues and enhance service delivery.

Ideal candidates will bring demonstrated leadership of landscape maintenance operations, strong client-relations skills, and a track record of improving efficiency across crews and accounts.

Formación

• Experience managing landscape maintenance operations and supervising field crews.
• Knowledge of landscape maintenance practices and service quality.
• Ability to coordinate multiple crews, properties, and priorities.
• Experience managing client relationships and resolving service concerns.
• Clear, concise communication and dependable follow-through.
• Willingness to travel between client properties.
• Availability for after-hours communication and occasional weekend needs.
• Ability to drive a company truck between job sites.

Responsabilidades

• Schedule and manage maintenance across multiple residential accounts.
• Coordinate crews, daily assignments, and coverage during staffing changes.
• Visit properties to inspect completed work and address quality concerns.
• Provide clear direction, priorities, and feedback to field teams.
• Serve as a reliable contact for homeowners, estate managers, and clients.
• Communicate service updates and follow through on client requests.
• Coordinate with leadership, sales, and irrigation teams as needed.
• Identify opportunities to improve scheduling, service consistency, and efficiency.
• Support account retention and communicate opportunities for additional services.
• Respond to urgent client issues and after-hours communications.

Conocimientos

Crew management

Client relations

Communication

Operational planning

Travel between sites

Herramientas

LMN software

Descripción del empleo

Malibu Nursery & Landscaping

Landscape Maintenance Manager

Location:

Thousand Oaks, CA | On-site and at client properties

Schedule:

Monday-Friday, with after-hours and occasional weekend communication as needed

Lead an established maintenance division with a company truck and the opportunity to shape how the team delivers exceptional service.

Bring your landscape maintenance leadership experience to a business where quality work and attentive client care go hand in hand. You'll oversee an active maintenance division, support field crews, and help deliver the consistent service our residential clients expect.

About Malibu Nursery & Landscaping

Malibu Nursery & Landscaping has been operating for nearly 19 years and has approximately 55 employees. We specialize in landscape design, installation, maintenance, irrigation, and tree services for high-end residential properties.

Our maintenance division serves 72 weekly accounts and operates approximately 15-18 trucks daily. We're looking for an experienced leader who can keep this operation organized while maintaining the personal attention that has helped build the business.

About the Role

As our Landscape Maintenance Manager, you'll oversee maintenance scheduling, crew coordination, client communication, and quality control. You'll combine operational leadership with a service-focused approach: making sure crews understand their assignments, checking that work meets expectations, and keeping clients informed through clear, concise communication. Working closely with the owner and General Manager, you'll help resolve daily issues, improve efficiency, retain client relationships, and identify appropriate opportunities for additional services.

Key Responsibilities

• Manage maintenance schedules across recurring residential accounts.
• Coordinate crews, daily assignments, and coverage when staffing changes occur.
• Visit properties to inspect completed work and address quality concerns.
• Give crews clear direction, priorities, and feedback.
• Serve as a dependable contact for homeowners, estate managers, and client representatives.
• Communicate service updates and follow through on client requests.
• Coordinate with leadership, sales, irrigation, and other teams when specialized support is needed.
• Identify opportunities to improve scheduling, service consistency, and operating efficiency.
• Support account retention and communicate opportunities for additional services or new accounts.
• Respond to urgent client issues, maintenance emergencies, and staffing communications outside regular hours when needed.

Qualifications

Required

• Demonstrated experience managing landscape maintenance operations and supervising field crews.
• Strong working knowledge of landscape maintenance practices and service quality.
• Ability to coordinate multiple crews, properties, and competing priorities.
• Experience managing client relationships and resolving service concerns professionally.
• Clear, concise communication and dependable follow-through.
• Ability to provide field leadership and travel between client properties.
• Availability for after-hours communication and occasional weekend needs.
• Ability to drive a company truck between job sites.

Preferred

• Experience serving high-end residential properties or working with estate managers.
• Familiarity with LMN or similar landscaping business software.
• Experience improving crew scheduling, account retention, or operational efficiency.

Pay and Benefits

• Full-time, W-2 employment
• Annual salary of $65,000-$90,000, depending on experience.
• Assigned company truck for work travel.
• Company-paid fuel, with a fuel card provided.
• Company-paid vehicle maintenance.
• Five days of paid vacation.
• 10 days of sick leave.

*The normal schedule is Monday-Friday. After-hours client communication, weekend staffing coordination, and occasional emergency response may be needed. Maintenance crews do not routinely operate on Saturdays.*

Why Join Malibu Nursery & Landscaping?

Join an established business with long-tenured employees and a close-knit team culture. You'll have the support of the owner, General Manager, and specialized field teams as you lead the maintenance division. Your decisions will directly influence crew coordination, landscape quality, and client satisfaction. As the company grows, you'll have the opportunity to improve operations and help shape the division's continued success.

Malibu Nursery & Landscaping is an equal opportunity employer and considers qualified applicants without regard to legally protected characteristics.