Property Tax Payments Specialist

Smarter HR Solutions LLC; Houston (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Smarter HR Solutions LLC in Houston, Texas is looking for a Collections Tax Assistant with 1–3 years of experience to process property tax payments, balance accounts, and research discrepancies with accuracy and care.

You will collaborate with taxpayers, tax offices, banks, and bill-pay systems, provide overflow telephone support, organize all payment documentation, and ensure compliance with standards. Evening/ weekend hours and occasional travel may be required.

Qualifications

• Minimum of three (4) years experience in customer service, banking, collections, or property tax-related role.
• Ability to process property tax payments and balance accounts with accuracy.
• Experience with payment processing, payment research, and documenting transactions.
• Strong communication and problem-solving skills for taxpayer inquiries.

Responsibilities

• Payment Transaction Processing: process and reconcile property tax payments and update records daily.
• Customer Service and Research: assist taxpayers and departments, resolve payment discrepancies.
• Telephone Support: provide overflow phone coverage during peak periods.
• Check Scanning and Documentation: operate remote lock-box scanner and maintain payment records.

Skills

Customer Service

Attention to Detail

Problem Solving

Time Management

Communication

Telephone Support

Microsoft Office

Education

High School Diploma or GED

Tools

Payment Processing Software

Banking Systems

Remote Lock-Box Scanning

Job description

Smarter HR Solutions LLC in Houston, Texas is looking for a Collections Tax Assistant with 1–3 years of experience to process property tax payments, balance accounts, and research discrepancies with accuracy and care.

You will collaborate with taxpayers, tax offices, banks, and bill-pay systems, provide overflow telephone support, organize all payment documentation, and ensure compliance with standards. Evening/ weekend hours and occasional travel may be required.