Property Tax Operations & Support Specialist

Modern Tax Group, LLC; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with 100% match up to 6%

Health, Dental and Life Insurance

Unlimited Paid Time Off

Job summary

Modern Tax Group, LLC is seeking a Property Tax Operations & Support Specialist in Dallas, TX. You will ensure filings are timely, maintain clean client records, and support a small team of consultants with a focus on organized processes.

You will own a portfolio alongside 2–3 consultants, liaising with appraisal districts and collectors, and becoming the go-to person for how things get done. Strong attention to detail is essential throughout tax season.

Qualifications

• High school diploma or GED required; 2+ years of administrative experience.
• Property tax experience preferred but not required; we’ll teach you industry specifics.
• Detail-oriented and self-motivated; strong time management and organization.
• Proficient in Excel, Word, and Outlook.
• Ability to flex schedule with overtime during March through May.

Responsibilities

• Keep the office running: answer calls, mail, data entry, filing.
• Own the paper trail: maintain client data in tax software and organize documents.
• Be the point of contact with assessors, appraisal districts, and clients.
• Manage the calendar: process tax bills, run weekly deadline reports, add new clients.
• Cross-train teammates to avoid workflow gaps during PTO.

Skills

Detail-oriented

Time management

Communication

Excel

Word

Outlook

Education

High school diploma or GED

Associate's degree (a plus)

Tools

Dropbox

Job description

Position:Property Tax Operations & Support Specialist

Location: Dallas, TX

Job Id:140

# of Openings:1

Property Tax Operations & Support Specialist

The Role

Property tax deadlines don't move — and that's exactly why this job matters. You'll be the person who makes sure nothing falls through the cracks: filings go out on time, client records stay clean, and the consultants on your team can focus on strategy instead of chasing paperwork.

This isn't a \"sit and file\" job. You'll own a portfolio alongside 2–3 consultants, talk directly with appraisal districts and collectors, and become the go-to person for how things get done around here. If you like a job with variety, a clear rhythm to the year, and the satisfaction of a genuinely organized system, keep reading.

What You'll Actually Be Doing

Keeping the office running

• Answering incoming calls, handling incoming and outgoing mail, data entry, and filing


• Preparing and mailing Business Personal Property Tax Returns, Extensions, Protests, and Penalty Waivers via FedEx and Certified Mail — including drop-offs and tracking every receipt

Owning the paper trail

• Keeping client data current in the property tax software (values, deadlines, hearing calendars, notes, and authorizations on file with the appropriate appraisal district)


• Saving and organizing documents across shared drives — returns, workpapers, hearing notices, freeport determinations, assessment notices, protest forms, settlements, board orders, and tax bills


• Pulling client-uploaded documents from Dropbox and getting them where they need to live

Being the point of contact

• Reaching out to assessors, appraisal districts, and collectors for missing notices, workpapers, hearing info, or tax bills


• Keeping assessor, collector, and client contact info accurate and up to date


• Jumping on emails addressed to or copied to you if your team hasn't already responded — you're a safety net, not an afterthought

Managing the calendar that runs the whole operation

• Processing tax bills, including updating tax rates and amounts due


• Running weekly reports to track deadlines across returns, protests, unscheduled appeals, and hearings


• Adding new clients and parcels as your portfolio grows into the database


• Cross-training a teammate so your work doesn't stall when you're out on PTO

What Makes You a Good Fit

• You're detail-oriented and self-motivated — nobody has to check your work twice


• You manage your time well and can juggle multiple deadlines without dropping any of them


• You stay level-headed when things get busy (and during tax season, things get busy)


• You communicate clearly, in writing and out loud, and you follow instructions the same way


• You're comfortable in Excel, Word, and Outlook


• You can flex your schedule — some overtime and weekend work during March through May comes with the territory

Education & Experience

• High school diploma or GED required; Associate's degree a plus


• 2+ years of administrative experience required


• Property tax experience preferred, but not required — we'll teach you the industry-specific parts

Why Join Us

• 401(k) with 100% match up to 6%


• Health, Dental and Life Insurance


• Unlimited Paid Time Off