Property Tax Operations & Support Specialist

Modern Tax; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with 100% match up to 6%

Health, Dental and Life Insurance

Unlimited Paid Time Off

Job summary

Modern Tax Group, LLC in Dallas, TX is seeking a detail-oriented administrative professional to own a portfolio of property tax filings, coordinate with appraisal districts, and keep the paperwork tightly organized.

From handling calls and mail to preparing tax returns, deadlines, and reports, you'll be the go-to person ensuring timely filings and accurate client data. This full-time role offers a structured rhythm, weekend/OT during peak season, and benefits included.

Qualifications

• High school diploma or GED required; Associate's degree a plus.
• 2+ years of administrative experience required.
• Property tax experience preferred, but not required — we'll teach you the industry-specific parts.

Responsibilities

• Answering incoming calls, handling incoming and outgoing mail, data entry, and filing
• Preparing and mailing Business Personal Property Tax Returns, Extensions, Protests, and Penalty Waivers via FedEx and Certified Mail — including drop-offs and tracking every receipt
• Keeping client data current in the property tax software (values, deadlines, hearing calendars, notes, and authorizations on file with the appropriate appraisal district)
• Saving and organizing documents across shared drives — returns, workpapers, hearing notices, freeport determinations, assessment notices, protest forms, settlements, board orders, and tax bills
• Pulling client-uploaded documents from Dropbox and getting them where they need to live
• Reaching out to assessors, appraisal districts, and collectors for missing notices, workpapers, hearing info, or tax bills
• Keeping assessor, collector, and client contact info accurate and up to date
• Jumping on emails addressed to or copied to you if your team hasn't already responded — you're a safety net, not an afterthought
• Processing tax bills, including updating tax rates and amounts due
• Running weekly reports to track deadlines across returns, protests, unscheduled appeals, and hearings
• Adding new clients and parcels as your portfolio grows into the database
• Cross-training a teammate so your work doesn't stall when you're out on PTO

Skills

Detail-oriented

Time management

Clear communication

Team coordination

Education

High school diploma or GED

Associate's degree a plus

Tools

Excel

Word

Outlook

Job description

Modern Tax Group, LLC | Dallas, TX | Full-Time

The Role

Property tax deadlines don't move — and that's exactly why this job matters. You'll be the person who makes sure nothing falls through the cracks: filings go out on time, client records stay clean, and the consultants on your team can focus on strategy instead of chasing paperwork.

This isn't a "sit and file" job. You'll own a portfolio alongside 2–3 consultants, talk directly with appraisal districts and collectors, and become the go-to person for how things get done around here. If you like a job with variety, a clear rhythm to the year, and the satisfaction of a genuinely organized system, keep reading.

What You'll Actually Be Doing

Keeping the office running

• Answering incoming calls, handling incoming and outgoing mail, data entry, and filing
• Preparing and mailing Business Personal Property Tax Returns, Extensions, Protests, and Penalty Waivers via FedEx and Certified Mail — including drop-offs and tracking every receipt
  

Owning the paper trail

• Keeping client data current in the property tax software (values, deadlines, hearing calendars, notes, and authorizations on file with the appropriate appraisal district)
• Saving and organizing documents across shared drives — returns, workpapers, hearing notices, freeport determinations, assessment notices, protest forms, settlements, board orders, and tax bills
• Pulling client-uploaded documents from Dropbox and getting them where they need to live
  

Being the point of contact

• Reaching out to assessors, appraisal districts, and collectors for missing notices, workpapers, hearing info, or tax bills
• Keeping assessor, collector, and client contact info accurate and up to date
• Jumping on emails addressed to or copied to you if your team hasn't already responded — you're a safety net, not an afterthought
  

Managing The Calendar That Runs The Whole Operation

• Processing tax bills, including updating tax rates and amounts due
• Running weekly reports to track deadlines across returns, protests, unscheduled appeals, and hearings
• Adding new clients and parcels as your portfolio grows into the database
• Cross-training a teammate so your work doesn't stall when you're out on PTO
  

What Makes You a Good Fit

• You're detail-oriented and self-motivated — nobody has to check your work twice
• You manage your time well and can juggle multiple deadlines without dropping any of them
• You stay level-headed when things get busy (and during tax season, things get busy)
• You communicate clearly, in writing and out loud, and you follow instructions the same way
• You're comfortable in Excel, Word, and Outlook
• You can flex your schedule — some overtime and weekend work during March through May comes with the territory
  

Education & Experience

• High school diploma or GED required; Associate's degree a plus
• 2+ years of administrative experience required
• Property tax experience preferred, but not required — we'll teach you the industry-specific parts
  

Why Join Us

• 401(k) with 100% match up to 6%
• Health, Dental and Life Insurance
• Unlimited Paid Time Off
  

Ready to be the person who keeps it all together? Apply today.