Property Specialist II (Apartment Manager)

Fresno Housing Authority; Fresno (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

CalPERS retirement plan

Health Insurance (HMO/PPO)

Vacation

Sick Leave

Paid Holidays

Flexible Spending Accounts

Tuition Reimbursement

Deferred Compensation Programs

Professional development and learning

Job summary

Fresno Housing Authority is seeking a Property Specialist II to deliver exceptional customer service to residents and the public while handling eligibility and property management tasks. The role includes collecting rent, preparing annual certifications, interviewing residents, and daily property inspections.

The ideal candidate has two years in housing or related fields, a high school diploma or equivalent, and a valid CA driver's license. On-site residency in Fresno, CA may be required.

Qualifications

• Two years' experience in housing, social services, or general office work with high public contact.
• High School diploma or equivalent.
• Valid California Driver's License.

Responsibilities

• Provide exceptional customer service to residents and the public while handling eligibility and property management duties.
• Collect rent payments and prepare annual certification packets; conduct interviews.
• Resolve differences between residents, community members, and neighbors; perform daily property inspections; respond to compliance questions.
• Perform bookkeeping tasks by posting to accounts, maintaining logs/files for delinquent accounts, and processing invoices.

Skills

Customer service

Public contact

Interviews

Education

High school diploma

Tools

Bookkeeping

Invoices processing

Job description

In this position, you will provide exceptional customer service to residents and the general public while performing eligibility and property management duties such as collecting rent payments, preparing annual certification packets, and conducting interviews. In addition, you will participate in the resolution of differences between residents, community members, and neighbors, conduct daily property inspections, and respond to questions concerning compliance. As a Property Specialist II, you will perform bookkeeping, including posting to appropriate accounts consistent with internal controls and established procedures, as well as prepare and maintain logs and files for delinquent accounts, and process invoices to ensure timely payment.

The ideal candidate for this position will have two years' experience in housing, social services, or general office experience involving a high volume of public contact, and a High School diploma or equivalent. This position requires possession and maintenance of a valid California Driver's License and may require living on-site in Fresno, CA.

Fresno Housing employees enjoy work/life balance, a 9/80 work schedule with flexible hours.

Our employees work in a supportive and inclusive environment with a comprehensive benefits package, which includes a defined benefit retirement plan through CalPERS, Health Insurance with HMO and PPO options, as well as Vacation, Sick Leave, and Paid Holidays.

The Agency also provides Flexible Spending Accounts, Tuition Reimbursement, and Deferred Compensation Programs, as well as professional development and other learning opportunities.

• defined benefit retirement plan through CalPERS
• Health Insurance with HMO and PPO options
• Vacation
• Sick Leave
• Paid Holidays
• Flexible Spending Accounts
• Tuition Reimbursement
• Deferred Compensation Programs
• professional development and other learning opportunities