Property Specialist II (Apartment Manager)

Fresno Housing; Fresno (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick leave

Flexible Spending Accounts

Job summary

Fresno Housing in Fresno, CA seeks a dedicated Property Specialist II to deliver exceptional customer service to residents and the public while conducting eligibility assessments and routine property management tasks. The role includes rent collection, annual certifications, and interviewing residents to support compliance.

You will help resolve differences among residents and neighbors, perform regular property inspections, and manage bookkeeping, logs, and delinquent accounts to ensure timely

Qualifications

• Experience in housing, social services, or general office roles with a high volume of public contact.
• High School diploma or equivalent required.
• Valid California driver’s license required; on-site living may be required in Fresno, CA.

Responsibilities

• Provide exceptional customer service to residents and the public while handling eligibility and property management duties (rent collection, annual certification packets, interviews).
• Address conflicts among residents, community members, and neighbors; conduct daily property inspections; respond to compliance questions.
• Perform bookkeeping tasks, post to accounts per internal controls, and maintain logs for delinquent accounts; process invoices to ensure timely payment.

Skills

Customer service

Public interaction

Education

High School diploma or equivalent

Job description

Summary

If you are interested in working with an Agency that effectively delivers housing and other services in the community, are experienced in property management or affordable housing and have a record of providing exceptional customer service, then you should submit your application for this rewarding opportunity.

Essential Duties And Responsibilities

In this position, you will provide exceptional customer service to residents and the general public while performing eligibility and property management duties such as collecting rent payments, preparing annual certification packets, and conducting interviews. In addition, you will participate in the resolution of differences between residents, community members, and neighbors, conduct daily property inspections, and respond to questions concerning compliance. As a Property Specialist II, you will perform bookkeeping, including posting to appropriate accounts consistent with internal controls and established procedures, as well as prepare and maintain logs and files for delinquent accounts, and process invoices to ensure timely payment.

Summary

If you are interested in working with an Agency that effectively delivers housing and other services in the community, are experienced in property management or affordable housing and have a record of providing exceptional customer service, then you should submit your application for this rewarding opportunity.

Essential Duties And Responsibilities

In this position, you will provide exceptional customer service to residents and the general public while performing eligibility and property management duties such as collecting rent payments, preparing annual certification packets, and conducting interviews. In addition, you will participate in the resolution of differences between residents, community members, and neighbors, conduct daily property inspections, and respond to questions concerning compliance. As a Property Specialist II, you will perform bookkeeping, including posting to appropriate accounts consistent with internal controls and established procedures, as well as prepare and maintain logs and files for delinquent accounts, and process invoices to ensure timely payment.

Competencies And Qualifications

The ideal candidate for this position will have two years’ experience in housing, social services, or general office experience involving a high volume of public contact, and a High School diploma or equivalent. This position requires possession and maintenance of a valid California Driver’s License and may require living on-site in Fresno, CA. Fresno Housing employees enjoy work/life balance, a 9/80 work schedule with flexible hours. Our employees work in a supportive and inclusive environment with a comprehensive benefits package, which includes a defined benefit retirement plan through CalPERS, Health Insurance with HMO and PPO options, as well as Vacation, Sick Leave, and Paid Holidays. The Agency also provides Flexible Spending Accounts, Tuition Reimbursement, and Deferred Compensation Programs, as well as professional development and other learning opportunities. Fresno Housing offers a complete benefits package to full-time and some part-time employees including: health, dental, and vision care, Flexible Spending Account, Dependent Care Account, life insurance, pension, deferred compensation plan, tuition reimbursement, holidays, vacation, sick leave and compressed work week schedule. To learn more details, visit our benefits page.