Property Security & Guest Experience Lead

Comstock Companies; Reston (VA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401K Match

Career Development

Advancement opportunities

Free Parking and EV charging

Parental Leave Program

Friendly Work Environment

Job summary

Comstock Companies in Reston, VA is seeking a Security Officer to help ensure a safe, clean and welcoming environment for residents, tenants and guests. You will complete hourly patrols, control access, and report safety concerns across multiple areas around Reston Station.

The role requires a DC security certification, strong customer-service skills, and the ability to work after hours and weekends. This on-site position includes a benefits package and opportunities for advancement.

Qualifications

• High School Diploma required.
• DC Security Officer certification required.
• At least 1 year customer-service experience.
• Valid driver's license without major violations.
• Flexible to work after hours and weekends.
• Outgoing, personable with strong communication.

Responsibilities

• Complete hourly patrol route of the property using the security system.
• Access control for guests, tenants and vendors.
• Ensure no property is being damaged.
• Conduct routine foot patrols in and around building.
• Perform other duties as assigned.
• Observation and reporting of safety.
• Issue banning notices to rule violators.
• Maintain file for Ban Notices and notify management when necessary.
• Maintain appearance of the two plaza kiosks.
• Enforce the 'no dogs on the plaza' policy.
• Keep updated information and communicate to guests as needed.
• Report any unknown work to management.
• Notify management if anyone parks illegally on the plaza.
• Assist events and manage traffic at Reston locations.

Skills

Customer service

Communication

Observational skills

Problem solving

Time management

Education

High School Diploma

Security officer certification (DC)

Job description

Comstock Companies in Reston, VA is seeking a Security Officer to help ensure a safe, clean and welcoming environment for residents, tenants and guests. You will complete hourly patrols, control access, and report safety concerns across multiple areas around Reston Station.

The role requires a DC security certification, strong customer-service skills, and the ability to work after hours and weekends. This on-site position includes a benefits package and opportunities for advancement.