Property Readiness & Move-In Specialist

Real Property Management Pros; Fairfax (VA); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Hybrid work arrangement

Paid holidays & PTO

Mileage reimbursement

Professional growth

Job summary

Real Property Management Pros in Northern Virginia is seeking an Assistant Property Readiness Coordinator to oversee move-ins and move-outs, coordinate Make Ready projects, and ensure top-tier resident service. This role blends field work with remote tasks across Gainesville, VA HQ and Alexandria office, offering hands-on training, a 40-hour week with occasional overtime, and a clear path for growth.

You’ll collaborate with Leasing Agents and vendors to keep properties prepared, document

Qualifications

• High school diploma or equivalent required; college degree preferred (recent grads encouraged to apply).
• Experience in a customer-facing or project coordination role is a plus.
• Valid driver’s license and reliable transportation for on-site visits.
• Ability to pass background checks in accordance with local regulations.

Responsibilities

• Oversee Move-Ins & Move-Outs
• Schedule and conduct property evaluations, ensuring Residents move in seamlessly and have a positive first impression.
• Document property conditions at move-in and move-out, address questions, and coordinate any necessary follow-up.
• Coordinate Make-Ready Projects
• Organize repairs, cleanings, and other services between Resident turnovers.
• Communicate with vendors, contractors, and internal teams to ensure homes are fully prepped for new Residents.
• Champion Resident Satisfaction
• Serve as a primary point of contact for Residents during the transition periods, answering questions and resolving concerns.
• Encourage Residents to provide feedback and positive reviews as we strive to enhance our NPS score.
• Collaborate with the Leasing Team
• Work closely with Leasing Agents to share updates on property conditions, track progress, and ensure our Landlord/Investor clients stay informed.
• Provide concierge-level service by educating Investors on property statuses and potential upgrades.
• Maintain Detailed Records
• Accurately document all interactions and property details in our software systems.
• Keep digital and physical records updated for compliance and accountability.

Skills

Customer-focused

Detail-oriented

Organized

Clear communicator

Tech-savvy

Locally based

Education

High school diploma

College degree preferred

Job description

Real Property Management Pros in Northern Virginia is seeking an Assistant Property Readiness Coordinator to oversee move-ins and move-outs, coordinate Make Ready projects, and ensure top-tier resident service. This role blends field work with remote tasks across Gainesville, VA HQ and Alexandria office, offering hands-on training, a 40-hour week with occasional overtime, and a clear path for growth.

You’ll collaborate with Leasing Agents and vendors to keep properties prepared, document