Property Operations & Tenant Services Associate

Jones Lang LaSalle Incorporated; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Austin, TX is seeking a Property Associate to serve as the primary administrative contact for an Office property supporting a large Technology Client. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service.

This position offers an on-site role with a Monday–Friday schedule, requiring a Bachelor's degree and 1–2 years in commercial real estate or office management, plus strong

Qualifications

• Bachelor's degree in Business, Real Estate, or related field.
• 1-2 years of work experience in commercial real estate, property team, or office management.
• 1-2 years of work experience in a customer service or customer-facing position.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Positive attitude with eagerness to grow within the commercial real estate industry.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues.
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases.
• Process Accounts Payable (AP) and Accounts Receivable (AR), certificates of insurance (COIs), code invoices and complete other financial tasks.
• Assist with vendor coordination and work order management to ensure timely completion of maintenance and repair activities.
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients.
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination.
• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience.
• Provide backup support for reception duties, mail distribution, and general office operations as needed.
• On-site presence required.

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Education

Bachelor's degree in Business, Real Estate, or Communications

Job description

Jones Lang LaSalle Incorporated in Austin, TX is seeking a Property Associate to serve as the primary administrative contact for an Office property supporting a large Technology Client. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service.

This position offers an on-site role with a Monday–Friday schedule, requiring a Bachelor's degree and 1–2 years in commercial real estate or office management, plus strong