Property Operations & Tenant Experience Coordinator

BXP, Inc.; Boston (MA); On-site; USD 61,000 - 76,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement savings plan with company ‑

Backup childcare

Educational assistance

Employee support programs

Generous commuter transit subsidy

Job summary

BXP, Inc. in Boston seeks a Property Management Coordinator to support daily property operations and tenant relations, acting as the primary contact for tenant services and coordinating maintenance, vendor communications, and office tasks.

The role emphasizes data management, budgeting support, and collaboration with leasing, marketing, and engineering teams to ensure seamless service and timely responses to tenant needs.

Qualifications

• High school diploma or equivalent; a Bachelor's degree is preferred.
• 0–3 years of customer service or administrative experience.
• Strong communication and problem-solving abilities.
• Proficient in Microsoft Office and data entry.
• Ability to manage multiple tasks and work in a team.

Responsibilities

• Support day-to-day property operations and tenant relations.
• Coordinate maintenance scheduling and vendor communications.
• Process purchase orders and track invoices.
• Maintain tenant contact lists and manuals.
• Assist with budgeting, accruals, and reporting variances.
• Assist with rent showings and leasing coordination.

Skills

Customer service

Communication

Problem solving

Organization

Teamwork

Professionalism

Deadline management

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

BXP, Inc. in Boston seeks a Property Management Coordinator to support daily property operations and tenant relations, acting as the primary contact for tenant services and coordinating maintenance, vendor communications, and office tasks.

The role emphasizes data management, budgeting support, and collaboration with leasing, marketing, and engineering teams to ensure seamless service and timely responses to tenant needs.