Property Operations & Resident Experience Coordinator

VPM Solutions; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

VPM Solutions is seeking an experienced Operations Coordinator to help residents, owners, and vendors enjoy exceptional service while keeping property operations running smoothly behind the scenes. This role suits someone who thrives in a fast-paced environment, takes ownership, and brings structure and consistency to daily tasks.

Success comes from building strong relationships, staying organized, and ensuring every task is completed with accuracy and follow‑through, from vendor coordination to

Qualifications

• Experience coordinating vendors, maintenance, or property operations.
• Strong customer service and relationship-building skills.
• Excellent written and verbal communication abilities.
• Experience managing databases, CRM systems, or property management software.
• Ability to prioritize multiple tasks while maintaining accuracy.
• Proactive mindset with a willingness to learn new systems and improve processes.

Responsibilities

• Coordinate vendors by scheduling work, tracking progress, and ensuring timely completion of services.
• Oversee maintenance coordination by managing work orders, following up on repairs, and communicating updates.
• Deliver outstanding resident service by responding to inquiries, providing timely updates, and creating a positive customer experience.
• Assist with property and owner onboarding, ensuring all required information, documentation, and processes are completed accurately.
• Maintain accurate databases by updating property records, resident information, vendor details, and operational documentation.

Skills

Vendor coordination

Maintenance coordination

Customer service

CRM/Property mgmt software

Multitasking & accuracy

Proactive learning

Tools

CRM systems

Property management software

Job description

VPM Solutions is seeking an experienced Operations Coordinator to help residents, owners, and vendors enjoy exceptional service while keeping property operations running smoothly behind the scenes. This role suits someone who thrives in a fast-paced environment, takes ownership, and brings structure and consistency to daily tasks.

Success comes from building strong relationships, staying organized, and ensuring every task is completed with accuracy and follow‑through, from vendor coordination to