Property Operations & Reporting Coordinator

Panther Residential Management; Smyrna (GA); On-site; USD 52,000 - 68,000; Full time

Job summary

Panther Residential Management is seeking a Property Management Coordinator to provide centralized coordination, reporting and admin support across our portfolio. This role enhances consistency by maintaining standardized reports, trackers and processes, ensuring deadlines and follow‑ups across properties.

You will collaborate with Regional Managers, Community Managers and corporate teams to improve visibility into property performance, staffing, compliance and initiatives.

Qualifications

• Bachelor's degree in business administration, property management or related field.
• Prior multifamily property management or related experience preferred.
• Strong organizational and project coordination skills.
• Proficient with Microsoft Office (Excel, Word, Outlook); SharePoint helpful.
• Ability to prepare clear, consistent reports.
• Strong written and verbal communication; attention to detail.
• Ability to work across multiple departments and properties.

Responsibilities

• Prepare and maintain standardized weekly and monthly operational reports for use across the portfolio.
• Compile and track key property performance metrics, including occupancy, leasing, delinquency, collections, maintenance and other operational KPIs.
• Maintain dashboards and reporting tools to provide consistent visibility into property performance.
• Identify missing information, exceptions and trends requiring follow‑up or Regional Manager attention.
• Assist with gathering and organizing information for ownership, executive and other management reporting.
• Analyze operating data to identify trends, inconsistencies or areas requiring additional review.
• Maintain standardized operational checklists, trackers, forms and other resources used across properties.
• Track and follow up on action items resulting from property visits, operational reviews and management meetings.
• Compile property inspection results and monitor completion of identified follow‑up items.
• Monitor resident satisfaction information and other operational indicators.
• Assist with coordinating the implementation of company initiatives across properties.
• Maintain current property information and other centralized operational resources.
• Support Regional Managers with scheduling, meeting preparation, documentation and follow‑up.
• Maintain centralized compliance and audit trackers and monitor applicable deadlines.
• Maintain current regulatory, licensing and other required property documentation.
• Track completion of required property inspections and related follow‑up.
• Assist with lease file and resident documentation audits for operational and compliance accuracy.
• Coordinate follow‑up with property teams regarding outstanding documentation or compliance items.
• Maintain capital project trackers, timelines and status information.
• Assist with bid and proposal collection and coordination.
• Track project milestones and follow up with vendors, contractors and property teams regarding outstanding items.
• Prepare project status information for management review.
• Coordinate vendor onboarding documentation, including W‑9s, insurance certificates and contract‑related requirements.
• Track certificates of insurance and other vendor compliance documentation.
• Support contract and vendor documentation through applicable company systems and processes.
• Maintain a current portfolio‑level staffing overview, including filled and open property positions.
• Coordinate and track completion of property‑ and position‑specific operational onboarding and training requirements for new employees.
• Maintain and monitor required property, maintenance and operational certifications, including applicable renewal and expiration dates.
• Maintain current property staffing lists and organizational charts.
• Support due diligence, acquisitions and property transitions through checklist management, document collection and timeline tracking.
• Coordinate and track outstanding items related to property takeovers and other operational transitions.
• Participate in construction, development and other project meetings as needed and track resulting action items.
• Assist with special projects and company‑wide operational initiatives as assigned.
• Serve as a central point of coordination between Regional Managers, Community Managers, maintenance leadership and applicable corporate departments.
• Facilitate the timely exchange of information and documentation between property and corporate teams.
• Track commitments, deadlines and action items and follow up with responsible parties.
• Help maintain consistency in reporting, documentation and operational processes across properties.

Skills

organizational skills

project coordination

communication skills

confidentiality

Education

Bachelor's degree in business administration

Tools

Excel

Word

Outlook

SharePoint

Job description

Panther Residential Management is seeking a Property Management Coordinator to provide centralized coordination, reporting and admin support across our portfolio. This role enhances consistency by maintaining standardized reports, trackers and processes, ensuring deadlines and follow‑ups across properties.

You will collaborate with Regional Managers, Community Managers and corporate teams to improve visibility into property performance, staffing, compliance and initiatives.