Property Operations Manager — PTO & Tenant Experience

Tower Multifamily LLC; Fort Worth (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Competitive salary

Job summary

Tower Multifamily LLC in Fort Worth, TX is seeking an experienced Assistant Manager to oversee day-to-day operations, maintenance, and administration of our properties.

You will ensure tenant satisfaction, financial accuracy, regulatory compliance, and on-site upkeep, coordinating move-ins, lease renewals, and renter communications. This role emphasizes attention to detail, professional responses to inquiries, and teamwork with property staff to maintain market-ready units.

Qualifications

• Attention to detail and strong organizational skills.
• Excellent communication with tenants, vendors, and staff.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Assist in daily property management to ensure maintenance and security.
• Respond promptly to leasing inquiries via phone, email, or walk-ins.
• Address tenant inquiries and service requests to ensure high satisfaction.
• Complete lease applications and related paperwork.
• Coordinate marketing and ensure units are market-ready.
• Conduct regular property inspections and coordinate timely repairs.
• Verify move-in packets follow company standards.
• Coordinate move-in dates.
• Stay updated on market conditions and competitor properties.
• Assist with resident activities and communications.
• Meet with new residents to ensure satisfaction.
• Assist in renewing expiring leases within specified time.

Job description

Tower Multifamily LLC in Fort Worth, TX is seeking an experienced Assistant Manager to oversee day-to-day operations, maintenance, and administration of our properties.

You will ensure tenant satisfaction, financial accuracy, regulatory compliance, and on-site upkeep, coordinating move-ins, lease renewals, and renter communications. This role emphasizes attention to detail, professional responses to inquiries, and teamwork with property staff to maintain market-ready units.