Property Operations & Leasing Assistant

Avenue5 Residential; Vancouver (WA); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Medical/dental/vision

Mental health coverage

401(k) matching

Paid holidays

Mentoring

Professional development

Tuition reimbursement

Recognition program

Job summary

Avenue5 Residential is seeking an Assistant Property Manager to support the property manager in daily operations at our Vancouver, WA location. You will handle resident satisfaction, lease administration, financial reporting, and coordination with maintenance to ensure a high-quality living experience.

The role requires attention to detail, strong communication, and the ability to work independently in a fast-paced environment.

Qualifications

• High school diploma is required.
• Bachelor’s degree is preferred.

Responsibilities

• Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.
• Understand the operations guidelines established within the property management agreement.
• Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
• Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
• Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Collect delinquent account balances from previous residents.
• Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Lease apartments as needed.
• Inspect buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
• Processes move-ins, move-outs, and lease renewals.
• Audit all new and current lease agreements and resident files for accuracy.
• Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
• Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
• Assist the property manager with resident relations and problem resolution.
• Assume responsibility for the operations of the property in the absence of the property manager.

Skills

Microsoft Office

Communication skills

Customer service

Time management

English proficiency

Education

High school diploma

Bachelor’s degree preferred

Tools

Yardi Voyager

Job description

Avenue5 Residential is seeking an Assistant Property Manager to support the property manager in daily operations at our Vancouver, WA location. You will handle resident satisfaction, lease administration, financial reporting, and coordination with maintenance to ensure a high-quality living experience.

The role requires attention to detail, strong communication, and the ability to work independently in a fast-paced environment.