Property Operations Lead - Vacation Rentals & Owner Relations

KAUAI VACATION RENTALS & REAL ESTATE, INC.

Lihue (HI)

Hybrid

USD 65,000 - 90,000

Full time

2 days ago

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Job summary

Kauai Vacation Rentals in Hawaii seeks an experienced Property Manager to lead day-to-day operations for a portfolio of vacation homes. You will serve as the primary relationship manager for owners, ensure properties are guest-ready, and supervise Assistant Property Managers to maintain service standards.

This role blends office and field work across Kauai: inspections, vendor coordination, and travel between properties using your own vehicle.

Qualifications

Experience in property management or hospitality preferred.
Excellent guest- and owner-facing communication.
Ability to coordinate multiple properties and teams.

Responsibilities

Lead property inspections after guest and owner departures to ensure standards.
Serve as primary contact for assigned homeowners and communicate updates.
Support owner retention by addressing concerns and following through on items.
Coordinate with housekeeping, maintenance, front office, vendors to resolve issues.
Document inspections and updates in Breezeway or designated systems.
Oversee scheduling, follow-up, and service coordination for properties.
Maintain cleaning and presentation standards and hold vendors accountable.
Track inventory and perform regular inventory checks.
Lead, train, and support Assistant Property Managers.
Travel between properties using personal vehicle for inspections and duties.
Take on additional duties as business needs arise.