Property Operations Lead - Vacation Rentals & Owner Relations

KAUAI VACATION RENTALS & REAL ESTATE, INC.

Lihue (HI)

Hybrid

USD 65,000 - 90,000

Full time

2 days ago
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Job summary

Kauai Vacation Rentals in Hawaii seeks an experienced Property Manager to lead day-to-day operations for a portfolio of vacation homes. You will serve as the primary relationship manager for owners, ensure properties are guest-ready, and supervise Assistant Property Managers to maintain service standards.

This role blends office and field work across Kauai: inspections, vendor coordination, and travel between properties using your own vehicle.

Qualifications

  • Experience in property management or hospitality preferred.
  • Excellent guest- and owner-facing communication.
  • Ability to coordinate multiple properties and teams.

Responsibilities

  • Lead property inspections after guest and owner departures to ensure standards.
  • Serve as primary contact for assigned homeowners and communicate updates.
  • Support owner retention by addressing concerns and following through on items.
  • Coordinate with housekeeping, maintenance, front office, vendors to resolve issues.
  • Document inspections and updates in Breezeway or designated systems.
  • Oversee scheduling, follow-up, and service coordination for properties.
  • Maintain cleaning and presentation standards and hold vendors accountable.
  • Track inventory and perform regular inventory checks.
  • Lead, train, and support Assistant Property Managers.
  • Travel between properties using personal vehicle for inspections and duties.
  • Take on additional duties as business needs arise.

Skills

Customer service
Communication
Organization
Problem-solving
Time management
Independent work
Driver's license
Reliable transportation
MS Office

Tools

Breezeway
Escapia

Job description

Kauai Vacation Rentals in Hawaii seeks an experienced Property Manager to lead day-to-day operations for a portfolio of vacation homes. You will serve as the primary relationship manager for owners, ensure properties are guest-ready, and supervise Assistant Property Managers to maintain service standards.

This role blends office and field work across Kauai: inspections, vendor coordination, and travel between properties using your own vehicle.

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