Property Operations Lead - Casino & Hospitality

Boyd Gaming; Kentucky; On-site; USD 45,000 - 75,000; Full time

Job summary

Boyd Gaming Corporation invites applications for a property administrator who will oversee the property and related departments, including casino housekeeping, facility maintenance, food and slot operations.

Coordinate and supervise department staff to maximize room efficiency and customer service; implement promotions; set performance standards; analyze revenues and expenses; communicate with staff, management, customers and vendors.

Qualifications

• Two years of experience in a closely related position preferred.
• Prior experience in the gaming industry required.
• Excellent communication and customer service skills.
• Knowledge of gaming business operations (casino, food and beverage, hotel, finance, marketing, human resources, etc.).

Responsibilities

• Oversee casino housekeeping, facility maintenance, and food and slot operations.
• Ensure compliance with company policies and laws, regulations and codes.
• Coordinate and supervise department staff to maximize room efficiency and customer service.
• Implement and coordinate promotions and special events.
• Establish and administer performance and service standards.
• Analyze food and slot revenues and expenses and other data to increase efficiency.
• Communicate effectively with staff, management, customers and vendors.

Skills

Customer service

Communication

Supervision

Operations knowledge

Job description

Boyd Gaming Corporation invites applications for a property administrator who will oversee the property and related departments, including casino housekeeping, facility maintenance, food and slot operations.

Coordinate and supervise department staff to maximize room efficiency and customer service; implement promotions; set performance standards; analyze revenues and expenses; communicate with staff, management, customers and vendors.