Manager Property Operations

Boyd Gaming; Kentucky; On-site; USD 45,000 - 75,000; Full time

Job summary

Boyd Gaming Corporation invites applications for a property administrator who will oversee the property and related departments, including casino housekeeping, facility maintenance, food and slot operations.

Coordinate and supervise department staff to maximize room efficiency and customer service; implement promotions; set performance standards; analyze revenues and expenses; communicate with staff, management, customers and vendors.

Qualifications

• Two years of experience in a closely related position preferred.
• Prior experience in the gaming industry required.
• Excellent communication and customer service skills.
• Knowledge of gaming business operations (casino, food and beverage, hotel, finance, marketing, human resources, etc.).

Responsibilities

• Oversee casino housekeeping, facility maintenance, and food and slot operations.
• Ensure compliance with company policies and laws, regulations and codes.
• Coordinate and supervise department staff to maximize room efficiency and customer service.
• Implement and coordinate promotions and special events.
• Establish and administer performance and service standards.
• Analyze food and slot revenues and expenses and other data to increase efficiency.
• Communicate effectively with staff, management, customers and vendors.

Skills

Customer service

Communication

Supervision

Operations knowledge

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

• Responsible for the overall administration of the property and related departments, which could include casino housekeeping, facility maintenance, food and slot operations.
• Ensures compliance with company policies and procedures and applicable laws, regulations and codes.
• Coordinates and supervises the work of department staff to achieve maximum room efficiency and customer service.
• Implements and coordinates promotions and special events.
• Establishes and administers performance and service standards.
• Analyzes food and slot revenues and expenses and other statistical data used to increase efficiency and resolve problems.
• Communicates effectively, in writing and verbally, with staff, management, customers and vendors.

• Must be at least 21 years of age.
• Two (2) years of experience in a closely related position preferred.
• Prior experience in the gaming industry required.
• Must have excellent communication and customer service skills.
• Must have a well-rounded knowledge of gaming business operations (casino, food and beverage, hotel, finance, marketing, human resources, etc.).
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.