Property Operations Director - Retail & Industrial Portfolio

Govig & Associates; Phoenix (AZ); On-site; USD 140,000 - 190,000; Full time

Job summary

Govig & Associates is seeking a Director of Property Operations in Phoenix to oversee a growing retail and industrial portfolio. You will manage third-party property managers, set budgets, and drive operational excellence across development and stabilized assets.

The role requires 10+ years in real estate operations, strong analytical skills, and the ability to bridge development, accounting, leasing, and executive leadership teams.

Qualifications

• Bachelor's degree required or equivalent experience.
• 10+ years in commercial or mixed-use real estate operations, property management, or portfolio oversight.

Responsibilities

• Oversee third-party property management relationships across retail and industrial portfolio.
• Select and manage third-party PM firms, including contract negotiation and performance management.
• Set operational expectations, reporting standards, budgeting procedures, and service requirements for property managers.
• Lead operational reviews covering budgets, CAM reconciliations, collections, maintenance, and capital planning.
• Escalate complex issues involving leases, CC&Rs, and performance gaps to senior leadership.
• Collaborate with Development during design, lease-up, turnover, stabilization, and transition to operations.
• Develop operating budgets for projects from lease-up through stabilization and disposition.
• Ensure consistency in procedures, financial reporting, and tenant communications across the portfolio.
• Monitor financial performance, expense controls, variance analyses, and reporting to ensure accurate records.
• Ensure compliance with leases, management agreements, and regulatory requirements.
• Coordinate with Development and Tenant Coordination for openings and ongoing continuity.
• Provide leadership and mentorship to internal operations teams.

Skills

Leadership

Third-party management

Financial analysis

Contract negotiation

Budgeting

Tenant relations

Communication

Project development liaison

Education

Bachelor's degree in Real Estate, Business, Finance, Accounting

Job description

Govig & Associates is seeking a Director of Property Operations in Phoenix to oversee a growing retail and industrial portfolio. You will manage third-party property managers, set budgets, and drive operational excellence across development and stabilized assets.

The role requires 10+ years in real estate operations, strong analytical skills, and the ability to bridge development, accounting, leasing, and executive leadership teams.