Director of Operations

Govig & Associates; Phoenix (AZ); On-site; USD 100,000 - 130,000; Full time

Job summary

A prominent real estate developer in Phoenix is looking for a Director of Operations to lead and enhance operational effectiveness. This individual will oversee front office operations, manage public relations, and ensure sound decision-making in line with company values. Candidates need to have strong leadership qualities, proven experience in operations, and the ability to manage budgets effectively. A Bachelor's degree is required, with an MBA preferred. This is an urgent opening, so interested candidates are encouraged to apply immediately.

Qualifications

• 5-10 years of progressive experience in company operations, preferably in real estate.
• Proven ability to set budgets and make judgment-based decisions.
• Strong organizational and problem-solving skills.

Responsibilities

• Lead and oversee front office operations.
• Own brand management and public relations efforts.
• Manage property tax payments and coordinate appeals.

Skills

Leadership skills

Budget management

Analytical skills

Communication skills

Problem-solving skills

Education

Bachelor's degree

MBA or advanced degree

Job description

Are you interested in working for one of the most active developers in the Southwest? A highly respected real estate developer with 50+ years of experience is looking for a Director of Operations to step in as a true operating leader!

This is a company where your voice is heard and you can make a real difference, partnering directly with the COO and executive team to bring discipline, clarity, and accountability across the business.

Govig – #1 full-service recruiting firm, your access to the best opportunities available, is looking for a DIRECTOR OF OPERATIONS for a diversified real estate developer based in the Phoenix area.

ABOUT THE COMPANY. With over five decades of real estate development experience and more than 650 completed projects across the United States, our client has built a proven track record of creating value and delivering exceptional results. Committed to the highest standards, they continue to expand their diverse portfolio, bringing the same focus on quality and growth potential to every project they take on.

ABOUT THE OPPORTUNITY. The Director of Operations is a visible operating leader with real authority and accountability for people, systems, vendors, budgets, and outcomes. This role partners closely with the Chief Operating Officer and Executive Team to ensure disciplined execution, clear ownership, and sound judgment across business‑critical and externally visible operational areas. Responsibilities will include but are not limited to:

• Lead and oversee front office operations, including direct supervision of the Front Office Manager and Marketing & Events Manager
• Own brand management and public relations efforts, ensuring consistent and credible external representation
• Direct and oversee staff promotion of brand, values, and positioning
• Oversee the company’s property insurance program, including allocation across projects
• Manage property tax payments and coordinate property tax appeal processes
• Track and manage Company’s assets for sale and respond to broker inquiries
• Collaborate with the CTO on platform implementations, budgeting, and operational alignment
• Serve as business owner for the company website, ensuring timely updates and quality standards through the marketing team
• Lead the overhaul and implementation of Company’s performance review system and tools
• Manage and provide oversight of the expense reporting process
• Create and implement overhead cost control policies, including travel and discretionary spending
• Partner with the COO on cross‑functional initiatives and complex operational challenges
• Own the marketing function as a disciplined business operation focused on clarity, consistency, and credibility
• Ensure external messaging accurately reflects Company’s values, culture, and long‑term positioning
• Develop marketing budgets and oversee all internal and external marketing expenditures, including trade shows, PR events, company meetings, and general marketing initiatives
• Oversee brand standards, marketing materials, and all external communications
• Set priorities, timelines, and quality standards for marketing initiatives
• Exercise sound judgment on reputationally sensitive and externally visible work, including social media
• Serve as the primary owner and decision‑maker for the firm’s website and related digital platforms. This role does not include day‑to‑day content creation or copywriting.

WHAT YOU NEED. To be successful in this role, the Director of Operations will have:

• 5–10 years of progressive experience in company operations; real estate experience a plus
• Demonstrated success leading people and operational functions
• Proven ability to set budgets, establish protocols, and make judgment‑based decisions
• Comfort setting boundaries and making difficult or unpopular decisions
• High integrity, maturity, and emotional steadiness
• Strong analytical, organizational, and problem‑solving skills
• Excellent communication skills with the ability to translate operational and technical concepts into business terms
• Ability to operate effectively in a collaborative, entrepreneurial, and flat organizational structure
• Bachelor’s degree required; MBA or advanced degree preferred

This position has a high sense of urgency! Ignite your career and apply today for a confidential conversation!