Property Operations Associate (Multi-Site)

Fairgrove Homes Ltd; San Diego, Northern (CA, KY); Hybrid; USD 56,000 - 60,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Coverage

401(k) Plan

Paid Time Off (PTO)

Job summary

Fairgrove Property Management is hiring a versatile Property Associate to support regional and property managers across multiple sites in Southern California. You will handle marketing collateral, resident inquiries, and showings while assisting with move-ins, inspections, and lease renewals.

The role emphasizes strong communication, attention to detail, and reliable attendance. Weekend/evening availability is a plus; compensation includes benefits and PTO.

Qualifications

• High school diploma (or GED), or equivalent experience required.
• Valid driver's license, clean driving record and reliable transportation
• Microsoft Office 365
• AppFolio experience a plus

Responsibilities

• Assist the team in the creation and management of marketing collateral for available units.
• Assist prospective residents with information regarding the rental process, including guest card management and the review and processing of applications.
• Conduct in-person showings and coordinate virtual showings for prospective residents on available units.
• Assist residents with the move-in and move-out process, including conducting inspections, collecting the necessary move-in information and funds, and providing keys and other items.
• Assist the team as needed or assigned with lease renewal management and rent increase management, as well as market analysis research.
• Answer telephone, return missed calls, check voicemail, prospect follow up.
• Responding to and managing resident complaints and/or service issues and coordinating with appropriate staff to address and resolve resident concerns.
• Compile multiple daily or weekly reports.
• Provide written and verbal communication to team, prospects, vendors, and residents.
• Generate and post resident communication notices.
• Internal inspections, including the regular inspection of vacant units to ensure cleanliness and readiness for viewing, as well as taking photographs for marketing.
• External property walks for both health & safety, as well as cleanliness and marketability, including the creation of work orders as necessary.
• Collect coins from common area laundry facilities on the property.
• Other tasks as needed.

Skills

Attention to detail

Communication skills

Multilingual

Reliability

Education

High school diploma or GED

Tools

Microsoft Office 365

AppFolio

Job description

Fairgrove Property Management is hiring a versatile Property Associate to support regional and property managers across multiple sites in Southern California. You will handle marketing collateral, resident inquiries, and showings while assisting with move-ins, inspections, and lease renewals.

The role emphasizes strong communication, attention to detail, and reliable attendance. Weekend/evening availability is a plus; compensation includes benefits and PTO.