Property Office Manager: Lead Operations & Customer Care

Equity LifeStyle Properties, Inc.; Menifee (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous 401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in Menifee, California is seeking an Office Manager to oversee the property administration office and supervise staff. You will handle customer relations, prepare forms, manage accounts payable/receivable, petty cash, and training, while ensuring efficient operations.

The role includes supervising administrative staff, coordinating paperwork, and acting as liaison between customers and management to uphold our professional standards and service quality.

Qualifications

• Bachelor's degree, or the equivalent combination of education and experience.
• 2+ years of experience in office management.
• Working knowledge of mail processes (e.g., postage machine, FedEx, UPS, etc.)
• Excellent written and verbal communications skills.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Basic computer literacy; proficiency with Microsoft Office Suite preferred.

Responsibilities

• Oversee day-to-day operations of the property administration office.
• Manage customer relations, forms, accounts payable/receivable, petty cash, collections, and training of staff.
• Supervise administrative staff and building attendants.
• Coordinate preparation of paperwork.
• Serve as first point of contact for customer issues and complaints during property tours using Manage America's work order system.
• Manage the reception area for effective communications.
• Collaborate with management to present a professional company image.
• Act as liaison between customers and management regarding property-related issues.
• Prepare customer correspondence and attend training sessions.
• Maintain office files and perform weekly inspections.
• Assist Property Manager with special projects and other duties.

Skills

Excellent written and verbal communic

Strong organizational skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Equity LifeStyle Properties, Inc. in Menifee, California is seeking an Office Manager to oversee the property administration office and supervise staff. You will handle customer relations, prepare forms, manage accounts payable/receivable, petty cash, and training, while ensuring efficient operations.

The role includes supervising administrative staff, coordinating paperwork, and acting as liaison between customers and management to uphold our professional standards and service quality.